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Hotel New Bengal

1 room, 2 adults
Fair
2.5/5

Disgusting, and totally unsatisfactoryon Aug 6, 2017

It is not even a 1-star hotel. i booked a room from goibibo and when i reached there to check-in,...Read All

'B' Shalimar Estates, (Sitaram Bldg.), Dr. D. N. Road,Near Crawford M, Fort, MUMBAI, MAHARASHTRA, India, Pin-400001 , Mumbai
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Breakfast Services
  • Internet access-wireless
+ More

Rooms

Deluxe Room Ac
Hotel Room
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Standard Room Ac
Hotel Room
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Single Executive
Hotel Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Disgusting, and totally unsatisfactory
    on Aug 6, 2017
    It is not even a 1-star hotel. i booked a room from goibibo and when i reached there to check-in, the room was on the other side of the world as compared to what they show in internet. Room was dark and withwout any ventilation. the paint of the walls are falling, the walls hav cracks and the room was small that it cal cause a claustrophobic person to go in shock. the dining was also not good as it seems like they have just half constructed it and left in that way. The bellboys and attendant were not friendly and took us as their burden, and service was never good. I think its a total waste of money to stay in this hotel. For all who read this reveiw, if you are looking the rooms in the internet, your expectation will be going to crush by 90 %. i have saved that 10% just because rooms had bed and bathroom.... More
  • hotel_trip
    Ok
    on May 13, 2017
    The room is pretty ok. I guess you get what you pay for (considering that mumbai is pretty expensive). The corridors could have been cleener though (some places it looked like a construction site). Other than that, staff is very nice and frindly. ... More
  • hotel_trip
    Not what we expected
    on May 12, 2017
    I guess this hotel is okay for the prize. I couldn't see any others that looked decent for the same prize. It almost looks like they are renovating the place. To get to our room we have to go through this parade of builders and tools and unfinished walls, and that would be okay if it wasn't for the smell and the noise. Also we ordered an non-smoking room but even the walls smell like cigarettes. The rooms looks nothing like the pictures. Also I have to call down to the reception once or twice every day because my WIFI doesn't work. They always fix it fast but still. Other then this it's a pretty comfortable and clean bed, very nice and helpful staff and hot water in the shower. ... More
  • hotel_trip
    best treatment
    on Apr 24, 2017
    For our meetings and appointments, we always choose this hotel. This hotel gives us all types of comforts. The staff members are very generous and always treats us like kings. The rooms are very well managed and neat and clean. They gave the priority to hygiene and comfort of their customers. It's always the great experience staying in here. Thank you guys, keep it up.... More
  • hotel_trip
    New Bengal Hotel
    on Apr 14, 2017
    A no nonsense hotel situated next to the Crawford Market is a budget hotel which is clean and staff is disciplined. There is a room for every budget. The breakfast is ordinary and there is no inhouse facility for dinner or other meals. For that you have to avail the services of the neighbouring restaurant which shares common space.... More
  • Excellent
    18
  • Very Good
    50
  • Good
    79
  • Fair
    39
  • Poor
    63

Overview

Established in the year 1964, Hotel New Bengal is one of the most prestigious and fast-growing organization in the hotel industry. The location of the Hotel is such that it is very close to the Victoria terminus(CST) and churchgate station hence accessible to major central , western & Harbour railway line of Mumbai. All the major tourist attractions Colaba cause way, Prince of wales museum, Girgaum chowpatty Beach, Byculla zoo, Gateway of india, NCPA, Queens necklace, Tarapore wala acquarium,Hanging garden,Fashion street,Nariman point ,Fort, Jehangir art gallery , Haji ali, Mahalaxmi temple, shopping malls, Nightclubs, Restaurants etc are located nearby hence easily accessible from the hotel. Also Bhuleshwar paper market , Imitation jewelry shops, Kalbadevi cloth market ,Zaveri Bazaar, the heritage Crawford market, Bombay hospital, Saifee hospital is 10 minutes walking distance from the hotel. In the vicinity lies the Gold and Silver market as well. Facilities such as a 24 hour Front Desk , Multi cuisine restaurant,WIFI connectivity in all rooms, Room Service, Laundry Service, Housekeeping Service, Security locker, Doctor on call, and a Travel Desk are provided by the Hotel.

Policies

Check in Check out

Hotel Check-in Time is 11 AM, Check-out Time is 10 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 11 AM and the standard check-out time is 10 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.