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Hotel Mulberry

1 room, 2 adults
Good
3.5/5

Helpful staff and clean property.on Jun 5, 2017

One of the best hotel in Kolkata in budget range, with great food (in breakfast and room services...Read All

44 , Pankaj Mallick Sarani (Ritchie Road),Opp. Maddox Square Park, Lansdowne Market, none, KOLKATA, WEST BENGAL, India, Pin-700019 , Kolkata
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Telephone
  • Room service
+ More

Rooms

Deluxe Room
Hotel Room
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Executive Room
Hotel Room
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Premium Room
Hotel Room
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Imperial Room
Hotel Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Helpful staff and clean property.
    on Jun 5, 2017
    One of the best hotel in Kolkata in budget range, with great food (in breakfast and room services), courteous staff, great Wi-Fi signal and clean room. Excellent facilities. Friendly staff. Safe place to stay. I will highly recommend this hotel to business and family traveller. Food was very delicious and excellent quality. Overall I like the hotel environment, staff cooperation and cleanliness.... More
  • hotel_trip
    Shady place n rooms n a weird owner!
    on Apr 24, 2017
    Booked this place since was attending an event close by. Booked thru Oyo. 9 out of 10 times Oyo has been disappointing in some way or another.  Our flight was delayed so reached the hotel late. Thot of just throwing bags n going to the event venue immediately. The hotel was placed in a quiet lane. It was at 11am.  Still we took our chances. Unfortunately the Oyo guy booked the standard rooms instead of the premium(not been informed to us). The owner asked for our Id proofs.We submitted our driving license,but he wanted our full addresses so didn't agree to accept the proof. Then he said he will send our IDs to our room. I insisted on getting it done den n der n return it back.That already filled the minds of us two women with a weird feeling. Then he gave the room keys to the bell boy n the passage to the elevator was very wierd n shady. Worse wen we entered the room to our shock, it was pitch dark n der was no single gap for ventilation. Yes no windows. Only if u kept the bathroom door open wud u receive some sun light. The positioning was very very shady. We both just ran back to the reception mentioning to check out. The owner kept pushing us to try the premium room,but we didn't budge. So he responded very arrogantly. Wen asked back for our copy of photo ids. He said he cannot give it since they printed it on a waste paper. I asked for the paper back n cancelled on it with mentioning for booking purpose only.  Never will I recommend it to anyone. Not fit for couples or women. Hoping Oyo has cancelled their tie up with them.... More
  • hotel_trip
    all fine
    on Mar 25, 2017
    its a clean place with quiet rooms and a good breakfast . the cheap rooms are a bit small but with a big window . A/C , 24 hours wifi and hot shower. the people are friendly and helpful. close to metro... More
  • hotel_trip
    Comfortable, Cosy, Value for Money
    on Feb 15, 2017
    The room was a bit small, but had all facilities that one needs. The bathrooms were clean and hygenic. Amenities like WiFi, fridge etc were working. The location is quite convenient too, close to the heart of town. All staff were VERY helpful and friendly.... More
  • hotel_trip
    Not a pleasant trip this time
    on Feb 4, 2017
    Didn't expect this much change will happen in an year.Last year I have stayed in this place for 4 days..This time for 2 days and a night only...Room condition s were pretty bad...It was smelling ..There is no proper maintenance and moreover the inconsistent charge which they levy for any extra bed. ... More
  • Excellent
    17
  • Very Good
    25
  • Good
    7
  • Fair
    6
  • Poor
    9

Overview

Hotel Mulberry is a hotel in Kolkata that provides free breakfast and bed tea to the guest. It is accessible from the Howrah Railway Station (12 km) and the Rabindra Sarovar Lake (3 km). Spread across 4 floors, Hotel Mulberry has 23 AC rooms. Each room is furnished with an attached bathroom and 24-hours hot/cold water supply. It also provides a tea/coffee maker, refrigerator, in-room safe, mini-bar, TV, Wi-Fi internet access, and direct-dial phone facility. This Kolkata hotel provides room service, laundry, luggage storage, front desk, and medical facilities. It houses a full-service health spa, fireplace, and lounge. Hotel Mulberry operates a travel desk that provides car rental service and airport transportation. It is located at 1 km from the CTC Bus Stand and the Netaji Subhash Chandra Bose International Airport (21 km). Few places to visit are the St. Paul's Cathedral (4 km), South City Mall (4 km), Victoria Memorial (4 km), and Jatin Das Park (2 km).

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.