on Sep 13, 2018
1. Spacious room.
2. Excellent quality of wifi.
3. Friendly staffs.
4. Near convenience store.
1. Malfunction room card access. Require staff to use spare key to open our room whenever we went out of the room.
2. No hot water in bathroom.
3. Slow service, less communication.
5. Have rats.
Could be a reasonable budget hotel
on Mar 10, 2018
This could be a reasonable budget hotel. The prices were cheap and the accommodation was very basic, but not bad. The staff was nice and friendly. I would recommend it to budget travelers, but my friend and myself saw there rats (in the room and the breakfast area connected to the kitchen). This was a serious deal breaker as rats can be dangerous.
WHILE GOING THROUGH A MEDICAL CHECK UP
on Dec 31, 2017
We felt like like part of a family. Everything was there for the asking. The room servicey was excellent. You need not spend endless hours waiting for a meal. The managers on duty were always eager to render unusual assistance such as using their mobile phones to call a cab or UBER operator for a guest without charging a rupee. On top of all the superb treatment, we were graciously allowed to keep our excess baggage for days by Vinod Sherma. On behalf of my wife and my humble self, i sincerely thank the entire team of Hotel Moments, Karol Bagh, Channa Market,New Delhi, INDIA?
on Nov 29, 2017
Though i had to do a last minute booking, this was probably the best hotel stay i have ever had!! Even though i did not opt for a meal plan, we were given dinner as well as the breakfast as complimentary!! Very friendly staff and excellent service. The rooms are spacious and well maintained. We did not have to call and complain for anything at all.. Now thats what i call customer service.. The hotel went out of their way to make sure my stay was comfortable. Keep up the good work guys!!
Very good hotel
on Nov 9, 2017
I was pleasantly surprised!! The rooms are big, spacious and comfortable and you get all the amenities (hot water, Wifi and air conditioner and even a hair dryer!!!). A very dedicated hotel staff, always on call to my demands. They were friendly, helpful and polite. Overall, the housekeeping is very good. Nice breakfast.
A very big thank you to Mr Puneet who has been very kind and attentive. Very professional in his approach and of a big help, he has been giving good advices and suggestions on future trips to Delhi.
I would recommend Hotel Moments anyone staying over in Delhi. Moreover,it is well located as it has only a walking distance to the Karol Bagh Market (to those who love shopping) and Metro Station.