on Nov 25, 2016
Very neat place I must say. Made a reservation while in Kampala and found my room ready (has everything from toothbrush, toothpaste, vaseline etc), good breakfast but for me the highlight of my stay was to wake up to find my car and all the others all washed and clean........very impressive!
HIDDEN SUITES WITH GOOD SERVICES
on Apr 4, 2016
We happened to chance upoon these suites during our travel in western uganda and we were not dissapointed by the services. the rooms were cleanand i would recommend the ones with the balcony. the only disappoitment was that their wifi was not working at all in the rooms(despite assuarance from management that we could access internet from these rooms) though at the reception the signal was good.
Their breakfast was good with a variety of eats The katongo was on point i have to say.
the highlight of my stay was finding our car washed very well in the morning at no extra cost.
i will definately recommend these suites for a good night stay.
Won't honor your reservations.
on Aug 15, 2015
I traveled from Kampala to Mbarara to check out hotels for friends coming from the States.
This was a great hotel and I was excited to stay there, had a great tour from the manager and reserved rooms for our visit 7 weeks later.
Less than a week before our scheduled check it, he texted to say he didn't know when the current guests would leave so we couldn't stay there. There have been many phone calls and the manager has not been able to resolve the issue. Disappointing to find out these others have been there for weeks but he didn't bother telling them others were coming and had reservations.
Go ahead and book a room, but good luck showing up and having a place to sleep, clearly the ones with reservations and honoring their commitments are not a priority to the staff here.
Clean, quiet rooms for that needed break
on Feb 26, 2015
Just about 5 minutes drive from the hustle and buzzle of Mbarara town is Spannet Suites. Small enough to get all the attention one needs but big enough to give you all you need. Clean, quiet and budget rooms yet with all the basics you need. The room upstairs are brighter, more spacious and have a small private balcony each. The staff are nice too!
on Oct 25, 2017
Mooie kamer met terras. Prachtig uitzicht. Vriendelijk en behulpzaam personeel. Beste prijs te boeken bij hotel zelf. Boekingssite Agoda was bijna twee keer zoveel. Nooit boek ik nog via Agoda. Hotel is goed gelegen als doorreisadres. Geen mening over ligging tov het centrum van Mbarara.