on Dec 24, 2017
China eastern provided a stay at this property after cancelling the flights we booked. Would have definately picked a different hotel if it wasn't being given to me for free. Small rooms but they were fairly clean and beds were comfortable. Our view our the window was totally blocked by next door roof. In kind of a dingy location, nothing nearby to see. Restaurant on property not very good. There was one guy who spoke decent English but when he wasn't around it was nearly impossible to ask even basic questions.
on Jun 20, 2017
If you are looking for a cheap option and a single night next to Pudong Airport you can order this Hotel because they have Translate from Airport x Hotel at your flight time and they also offer you a good quality of bedrooms. The breakfast is not so well because it's not western. It's far from the supermaket and also the city downtown.
Decent Hotel but Noisy Junkyard Beside
on Apr 16, 2017
China Eastern Airlines put me in this hotel for 24 hours after my flight was delayed. It was a 10 minute shuttle bus ride from the airport so it was quite convenient. It was a pretty smooth process getting a room despite the language barrier. The room and bathroom were clean. I had vouchers for breakfast and lunch at the attached restaurant and both were large portions. Some negatives was that right outside my room was what appeared to be a junkyard. I was awakened at 6:30am by metal being thrown around. Try to avoid getting a room on that side of the building as it was very loud. Also the Wi-Fi was spotty. Overall not bad, but not sure how it would compare with other airport hotels since I was assigned here.
Extremely unfriendly and aggressive manager.
on Mar 29, 2017
We were booked into the Shuiting Resort by Air China due to an overnight stay between two connecting flights.
The shuttle service to the hotel was arranged by Air China and worked properly. The riding time between the airport and the hotel is about 10 minutes and very close.
During the Checkin we made a very unusual bad experience as I never had before - and I travel a lot.
We needed a second room key which are in the hotel the usual plastic cards with magnetic stripes. One plastic card with a handwritten sticker including the room number was given to us by the woman who checked us in.
We asked friendly for a second room key card and after that the whole thing became surreal. The checkin woman said no, she could give us no seconde room key although I saw a bundle of unused magnetic cards.
When I insisted -still friendly- and explained why we needed a second room key- the woman called the duty manager who came out of a backroom.
He started to shout at me in an unexaggerated aggressive and dismissive tone and facial expression that I would not get a second room key. I insisted again and explained why we needed a second room key and the next thing was that he wanted a fee for the second key.
He said something in Chinese to the concierge woman and they started to laugh viciously and obviously about me. After I started to become demanding about the second room key the duty manager gave it to me.
To program this magnetic room key took him about 10 seconds, the discussion all along went about 5 minutes. It was really unbelievable.
The room itself was very big and I must say very clean, aside from some mould at the bathroom door. The smell in the room was very mouldish but when you leave the window open all night it disappears a bit.
The transfer to the airport ended not good. We told the driver three times we would fly Air China and another time when he summoned us to get off the bus. Nevertheless we were not at the Air China terminal (2) but at Terminal 1. We needed to wait 10 minutes for another shuttle bus and to onload and offload our luggage again.
All at all : when you can avoid the Shuiting hotel - avoid it not necessarily because of the rooms but because of a nightmarish service staff.
on Nov 5, 2016
We stayed here for 1 night, when passing through Shanghai. The location is convenient and the airport shuttle service is free.
I thought the hotel was fine, and reasonably priced. It is only meant for people passing through, who need a place for the night before leaving from the airport. For this purpose, I would use it again.
It is difficult to know the exact pick up spot for the shuttle bus at the airport, as there is no hotel-specific signage, so please confirm with the hotel in advance.