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Hotel Metro Heights

1 room, 2 adults
Good
3/5

Hotel metro heights ( sometimes called metro view)on Dec 12, 2017

DON’T under any circumstances stay at this filthy dirty rat infested dump of a hotel. I was shock...Read All

8/35-36, W.E.A. Karol Bagh, Padam Singh Road, Karol Bagh, NEW DELHI, DELHI, India, Pin-110005 , New Delhi
Amenities:
  • Parking
  • Internet Access
  • Breakfast Services
  • Restaurant
  • Housekeeping
+ More

Rooms

Executive Room
Hotel Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Hotel metro heights ( sometimes called metro view)
    on Dec 12, 2017
    DON’T under any circumstances stay at this filthy dirty rat infested dump of a hotel. I was shocked at the poor standard as it had dirty sheets filthy room. Shonky staff. Bulging electricity cables protruding out of the walls. No window in room. Fire hazard . Manager tried to get me to stay by upgrading my room by giving me clean sheets. Pubic hair and stains on the bed sheets. Smelly reception with shady men hanging around. . I booked this hotel as part of a tour with Intrepid tours from Australia. This is not a tourist hotel it’s a NO star hotel and the area. Is the worst and dangerous part of town with a market . Which I would describe as full of beggars and shady characters. As I was a lady travelling alone I felt very unsafe. Had no help from intrepid. Don’t fall for the information given when I complained saying it was a cultural shock I had experienced. This hotel is unfit for human habitation and the company saying it’s a tourist hotel.it’s not a tourist hotel it’s a nightmare! I transferred to a good hotel. If you value your heath And safety. Stay away from this area and especially this hotel. ... More
  • hotel_trip
    My favourite whilst in India
    on Dec 9, 2017
    I stayed for 2 nights when I arrived . Staff friendly and welcoming , room lovely - shower bit dodgy with hot water but that was the same as all through India . WIFI only in reception Food was wonderful... More
  • hotel_trip
    A good 3-star hotel close to Karol bagh
    on Oct 21, 2017
    We stayed for 3 nights at Hotel Metro heights in Karol bagh. It’s a good typical 3-star hotel with clean and comfortable rooms. Bathrooms could be cleaner. Staff is friendly and on-site restaurant food is great. Breakfast buffet is not so great, so don’t even consider buying it. ... More
  • hotel_trip
    Highly rated for super-fast WIFI
    on Sep 10, 2017
    Odd place but very serviceable. Has superfast WIFI but rooms with no windows. Staff fast and efficient. Room 001 beautiful but, as I said, no windows. I stayed in several hotels in Delhi in this price class and this was the best. Good location, too. Close to Anglo eats and good Indian restaurants, too. Metro not far away. Outside the hotel, it's Delhi-hectic but no problems. Recommended.... More
  • hotel_trip
    Just to sleep
    on Sep 6, 2017
    We stayed at this hotel as part of a group tour and was only there a night. It was the first place we stayed when arriving in India and had we had the awkward experience of the hotel attendant hovering in our room in order for us to tip him. We only had large notes, as we had just arrived, so he went away, only to come back one minute later and ask for a tip in euros or dollars instead of ruppees. We offered him pounds, as we are from the UK, which he seemed very put out by and continued to hover in the room asking if we had euros. Eventually he accepted the pounds. I know that it was a rookie error not to have change on us in order to tip, but we did find this very rude. We room was average cleanliness by the standards we were expecting in India. We found it difficult to work out where the main eating and shopping street were in relation to the hotel so I would advise you to look this up before hand if you want to find somewhere for dinner. It is probably not somewhere I would have selected myself to stay at and I would probably not stay here again if I returned to Delhi.... More
  • Excellent
    17
  • Very Good
    38
  • Good
    40
  • Fair
    19
  • Poor
    20

Overview

Hotel Metro Heights is at 5 km from the New Delhi Railway Station and 7 km from the India Gate. This hotel provides free Wi-Fi facility in the hotel premises. Hotel Metro Heights is a 2-storey hotel that accommodates 47 rooms with Italian flooring.. Each room is equipped with an attached bathroom, satellite television, tea/coffee maker, and a working desk. Hotel Metro Heights houses a multi-cuisine restaurant, on-site Spa, and a coffee shop. Other facilities include laundry, doctor-on-call, and luggage storage. The travel desk arranges for pick and drop facility from the Indira Gandhi International Airport (15 km). Nearby tourist destinations include the Jama Masjid (6 km), Jantar Mantar (5 km), Red Fort (6 km), Bhuli Bhatiyari Ka Mahal (Palace; 1 km).

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.