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Hotel Metro City

1 room, 2 adults
Fair
2.5/5

Just Horrible on Sep 20, 2017

We were made to stay there for a day by our tour operator on the way to Ladakh. We were 5 person...Read All

12A/6 , Saraswati Marg, W.E.A.,Channa Market, Karol Bagh,New Delhi, Karol Bagh, NEW DELHI, DELHI, India, Pin-110005 , New Delhi
Amenities:
  • Parking
  • Valet Parking
  • Internet Access
  • WIFI
  • Restaurant
+ More

Rooms

Deluxe Room
Hotel Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Just Horrible
    on Sep 20, 2017
    We were made to stay there for a day by our tour operator on the way to Ladakh. We were 5 persons and were given 2 rooms in the 4th floor. Both rooms were having dampened walls, stincting smell, sofa with layers of dust, TVs not working, comot seat broken, water from AC pouring inside, chipped out walls etc. I'm sharing some pics of the rooms. The lift was not working most of the times and the restaurant hall is devoid of wash basin or wash room. Just stay far from such hotel. Only positive is it is well located in Karol Bagh area. ... More
  • hotel_trip
    Hits and Misses
    on Apr 24, 2016
    This hotel is a classic example of a typical Karol Bagh hotel ... consistently inconsistent ... My first stay here was a kind of oakayish ... checking in late at night after midnight and the guy at reception was most unwelcoming ... on second occasion he told me that i dont have a booking though I had a confirmed prepaid one from Cleartrip and after a lot of arguments sent me to Hotel Blue Pearl .. on third my check in was smooth and now I am staying fourth time in last 3 months ... They say you get what you pay for and i think it applies 100% to this hotel as the price i am paying thru goibibo or cT is certainly cheap .... room service is steady to bad ,,,,, reception is not so reliable for wake up calls and housekeeping services ... Probably the only reason or reasons I am staying here are - cheap price, familiaity with the location is ( as I was staying with another hotel for well over 14 years which was just across the small garden ) and everything in the viscinity .. if you care a damn for many things and care only for a place to sleep which have aircon and wifi, easy accesibility, plenty of food options around then you can consider this place... More
  • hotel_trip
    excellent services
    on Jan 20, 2016
    "Rooms are very neet and clean" hotel staff is very caring. Good hotels in good location in new delhi near by metro and main bazar of karol bagh.Food is also good all staff is good behaviour.bathroom is very neet and clean.... More
  • hotel_trip
    Beware of Cheap Hotel
    on Sep 19, 2015
    Checkin at night , Room are very old, Bed Sheets have bedbugs marks on it,bad smell in room, old and rough towels on which my wife saw bed bugs walking.We complained to Manager Mr Pathak who changed our room immediately but unfortunately we searched the room and found bedbugs again ,So we check out immediately.... More
  • hotel_trip
    "I Am Very Lucky Stay This Hotel"
    on Aug 26, 2015
    enjoyable stay wow staff is very-very helpful ...i am stay for 6-night this hotel like a home...very nice experience Mr. Pathak is Very good job front office..and near very good market in karolbagh market ......nice experience..that's it.... More
  • Excellent
    3
  • Very Good
    3
  • Good
    5
  • Fair
    4
  • Poor
    11

Overview

Hotel Metro City in New Delhi is 1 km from Karol Bagh Bus Stop and 10 km from Humayun's Tomb. This hotel offers Wi-Fi service to guests during their stay. This hotel in New Delhi has 30 rooms on 4 floors and offers amenities such as a wardrobe, television and an ensuite bathroom.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.