on Sep 14, 2019
We visited in Sept 2019 and found this hotel a perfect location for a short stay in this location. The bus stop for both directions was right outside. Only €1.70 in to Chania and €3.70 to the airport - The beach was right out front with loungers and parasols for hire 300 yards up the beach. Not too many restaurants but enough for a short stay. The hotel was very clean and the staff polite, helpful and friendly. The manageress was always around to engage with the residents ensure they made the most of their stay. I would definitely recommend this hotel and would return
Staff was very friendly manager was very rude arrogant and unprofessional
on Sep 10, 2019
helpful staff friendly eager to help
unfriendly arrogant manager (I was not given a name) she insulted me in front of everybody in the reception area because my nephews visited me in the hotel!!!
Great value for money, location and service
on Sep 7, 2019
We stayed here for 4 nights and we highly recommend it. The staff is great, the breakfast was pretty good too. Nice view for breakfast every morning. The rooms were nice, clean, breezy and really helpful staff. Recommended!
"A wonderful hotel with great staff and what a view"
on Aug 4, 2019
We have just returned from a weeks stay at the Porto Alegre Hotel. The room 307 on the side of the 3rd floor was large, spacious and well appointed. A good size tv, 2 jobs, sink and fridge. Large balcony with a side sea view. Good size bathroom with a shower in the bath. Good air-conditions and marble floor. The breakfast on the roof terrace was continental and very good. The staff were all very friendly and helpful. Our room and the whole hotel were spotlessley clean. Thank you for making our stay wonderful.
Really bad experience at the hotel
on Jul 31, 2019
I would sencirely recomand to avoid staying at this hotel.
The air condition didn't work all night, it was like hell!!!!!!!
We called and the resepcionist came and saw at 24;00 and saw that it's not working and still they insisted that it is working, we were shocked... and amazed by their behavior.
Such lack of integrity, it was insulting.
Aside, the breakfast was really simple.
They offered 5 euro as compensation....redicules 😒
Stay out that's my advise to you.