Superb hotel, good location
on Nov 19, 2017
Accommodation was roomy, very clean, as was the hotel in general. Seafront position with good outlook. Dining room was on sun terrace as well as inside, with a lovely sea and harbour view. Bus stop just outside with regular cheap bus services. Breakfast was adequate and tasty (would have loved to have some bacon,( as shown in brochure pictures) but this was no major problem. Staff were very friendly and helpful. The pool looked lovely but the hotel drinks were a little pricy, otherwise we would have spent more time around the pool area. There was a good choice of local tavernas and bars close by or a short walks away. The local beaches were superb, some having beach bars serving drinks and good light meals/snacks. We ( a couple) had a very relaxing and enjoyable holiday.
Friendly staff, good location, nice breakfast
on Oct 2, 2017
Our room was upgraded upon request for a small charge as the original economy room was in the basement and we preferred to be higher.
The hotel has very comfortable and spacious rooms.
Yoghurt & honey at breakfast is the best. Recommended!
Very poor customer service!
on Sep 28, 2017
Our one-night stay here was totally overshadowed by the cold-hearted refusal to consider our request not to be charged for this night! We explained that we were having to cut our holiday short due to a serious family illness back in the uk and consequently the 5 day stay, which was already paid for, had to be cancelled. However, as we wished to visit this part of the island we booked a one night stay at the same hotel for the night prior to our original booking and asked if they would waive the £51 fee as they had already been paid £309 for the following 5 nights. This was turned down repeatedly!
Very good hotel in good location
on Sep 24, 2017
It is a very nice hotel, with sea view, just outside Chania. The location is perfect, it is quite spot, even thought it is on the main road, next to the sea. Close to the nice beaches, good restaurants, short driving time to Chania Town. Bas Stops are just next to the hotel, plenty of space to park your car. Our room was very spacious, clean, bed was huge, with nice terrace facing garden. Breakfast buffet was very good, good choice, nice food served on the roof with sea view. Staff was very friendly and helpful. There is a swimming pool, looked good but we love sea so did not try. We loved it, would definitely go back
Strategic location and good value for money
on Aug 24, 2017
Located 5km far from the city centre but well connected through public transport (bus stop just outside the hotel) and easy access to the main road connecting to the main attractions and beaches (Falassarna, Elafounissi, Balos...). Rooms are large and clean, with a small terrace. My suggestion is to book a superior room at the fisrt or second floor (and do not choose the cheapest ones located and the reception floor: you will be in the basement). Highly suggested if you choose the right room!