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Hotel Manama

1 room, 2 adults
Fair
2.5/5

A place worth max 1500 INR per dayon Jan 17, 2019

Pros: Only location. Near CST. Cons: Rooms absolutely cramped due to tiny space. Towels and Line...Read All

221,225, P. D' Mello Road, Opp St. George Hospital, Fort, MUMBAI, MAHARASHTRA, India, Pin-400001 , Mumbai
Amenities:
  • Parking
  • Internet Access
  • Restaurant
  • 24-Hour Security
  • Newspaper
+ More

Rooms

Deluxe A/C Room (Single Occupancy)
Hotel Room
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Executive Room (Double Occupancy)
Hotel Room
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Executive Room (Single Occupancy)
Hotel Room
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Deluxe A/C Room (Double Occupancy)
Hotel Room
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Standard A/C Room (Single Occupancy)
Hotel Room
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Standard A/C Room (Double Occupancy)
Hotel Room
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TripAdvisor Reviews

  • hotel_trip
    A place worth max 1500 INR per day
    on Jan 17, 2019
    Pros: Only location. Near CST. Cons: Rooms absolutely cramped due to tiny space. Towels and Linens are heavily used ones and not so clean. Rooms service (food to be ordered) not cooperative at all. Washroom kits unavailable. Complimentary breakfast is very poor. Overall food quality below expectations. TV still running on non-HD channels.... More
  • hotel_trip
    Good Hotel, Needs Improvement
    on Dec 25, 2018
    Rooms are worth a stay Hotel Staff needs lot of Improvement. Time taken for serving Tea/Snacks Unusually long Facilities like TV not working even after repeated complaining. Reception staff also not friendly... More
  • hotel_trip
    Nice hotel to stay near CST
    on Nov 8, 2018
    Hotel location is good, very close to CST station. Clean and well maintained property. Kitchen was excellent..food is tasty. Prices (kitchen prices and per day tariff) are reasonable. Nice place to stay in.... More
  • hotel_trip
    Worst experience during our stay in India
    on Sep 15, 2018
    I stayed in this hotel for 2 nights with my husband. Worst decision ever! Room so small with no windows. Sheets so dirty and there are many stains. They don’t even provide basic amenities like tootbrush & toothpaste. When you come to the lobby, you can feel the bad smells in there. What more disappointing is there is one front office staff who is really rude to us. My husband and i went back to hotel around 1AM after had some dinner outside. We came to lobby and smiled. That staff named DEEPAK without a smile and very rude tone call me. Thought that it was just some questions about breakfast or something, my husband heading to the lift and i went back to reception desk alone asking him is there something wrong. He then with rude tone asking me ‘where’s your ID’. Please note that i’m asian and my husband is caucasian. And he didn’t ask my husband, only me. That’s just downright racist. He treated me like i’m a working girl who been picked up by western guy. I work in hotel business and you don’t ask someone’s ID like that. When i asked him, “why do you need my ID? We gave you our passport when we check in” he said (still with the same rude tone) ‘okay then when did you check-in?’ i said yesterday, and it seems like he still doesn’t believe me and ask ‘okay what’s your room number?’. I showed him my key and he seemed surprised and said “oh okay we have your ID.” But my husband who hears everything already came and asked him to apologize to me or we want to speak with the manager. He was hesitant at first but finally apologize to me saying that it is the hotel’s rule to ask for ID. Having been working in hotel, i think that kind of attitude is not acceptable at all. Even if he’s not sure i’m the guest of the hotel, he can come to me asking me nicely what’s my room number instead of asking my ID. never during our trip in India, i experience this kind of racism. To other future travelers, don’t waste your time to stay in this horrible hotel :)... More
  • hotel_trip
    Pathetic Service, horrible staff
    on Jun 25, 2018
    The hotel is pathetic beyond words especially the staff ! You can't find a worse staff anywhere in the world . I had asked them to prepare my bill fr evening checkout in mrng 9 am n it wasn't ready till even 5 pm in the evening. The staff including the management were pathetic , disrespectful and least bothered. Except their Gen manager, rest of them need a reality check in the work they do.! I hope the future guests in the hotel the best Luk for the horrible times in their stay ahead. The management, if they care, pls prune out bad weeds in your staff to improve your hotel services.... More
  • Excellent
    17
  • Very Good
    22
  • Good
    43
  • Fair
    34
  • Poor
    64

Overview

Hotel Manama is a 3 star budget hotel in South Mumbai. This hotel offers free Wi-Fi connectivity and is situated .55 Km from Chhatrapati Shivaji Terminus and 2.6 Km from Gateway Of India. This hotel in Mumbai offers 71 spacious rooms and suites that is spread across 5 floors and provides in-room amenities like 24 Hours room service, air condition, in room dining, television and attached bathroom with hot and cold running water.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.