Unprofessional and non corporative staff
on Sep 29, 2017
You will feel like you are going their for free and after payment when you ask for invoice they will let you follow with different excuses.
Very unprofessional hotel as it doesn't looked like.
Can't recommend to anyone.
This restaurant was outstanding, amazing and incredible
on Aug 26, 2017
we were going to the gateway of india to catch a boat to Alibag we had 4 children and we were 3 adults. We desperately needed to eat. It was 3 pm already. We looked everywhere on the road leading to the gateway. Nothing was open. suddenly i located this Restaurant in this residential Hotel. We stopped there and asked for food. They were closed, but they opened the restaurant only for us. We ordered fried fish, curried fish and chicken dishes. The dishes were prepared in record time, and we have never tasted anything more delicious. The fried fish, the butter chicken and the dhal tadka were superlative. Most importantly, they served us even though they had closed and they served us the most delicious food. Loved the experience.
UNHEALTHY HOTEL - HOTEL INSALUBRE
on Jun 17, 2017
A hotel dirty ... Unhealthy ...
Mold in the rooms ... smell of urine in rooms ... Fridge not working ...
Gypsy in the bathroom ...
Toilet bowl poorly cleaned ...
Sheets and duvet cover are not changed ...
Horrible reception staff ...
Old mattresses stored in the corridor ...
Warning... Bottles of water are not free ...
Warning ... If you booked a deluxe room you will be assured that this is a good room ... the reception tried to deceive us ...
Warning ... you must pay the room on arrival ...
Poor hospitality & services
on May 5, 2017
I don't recommend this place for anyone.
The staff are very rude, they only want to sell those room which arw at a higher rate.
They ignore what we ask for and always gice fake promises.
The staff only want tips if we don't give them tips or commission they won't do any work.
The food is okay but abit expensive, the waiter also keeps on asking for tips.
The price charging for the room it too much.
The AC is not good, toilet not clean.
They don't keep the room neat and clean daily.
They only clean it before a guest enter the room and after leaving.
on Apr 24, 2017
Respected sir , i m amit from hydrabad , i want to tell u one thing the person whos handling the lift is very rude mr pandey ... he is always after money .... i gave him a suitcase to carry n he is asking me 50 bucks .... wat the heck man it this a hotel or a bloddy something else .. he should be sacked immediately from your hotel n very rude to me . I bought 2 bags n he saying he cannot bring in lift u have to take by own ... i went on 4 th floor with bags not using life... a complete no to pandey n this hotel