A place worth max 1500 INR per day
on Jan 17, 2019
Only location. Near CST.
Rooms absolutely cramped due to tiny space.
Towels and Linens are heavily used ones and not so clean.
Rooms service (food to be ordered) not cooperative at all.
Washroom kits unavailable.
Complimentary breakfast is very poor.
Overall food quality below expectations.
TV still running on non-HD channels.
Good Hotel, Needs Improvement
on Dec 25, 2018
Rooms are worth a stay
Hotel Staff needs lot of Improvement.
Time taken for serving Tea/Snacks Unusually long
Facilities like TV not working even after repeated complaining. Reception staff also not friendly
Nice hotel to stay near CST
on Nov 8, 2018
Hotel location is good, very close to CST station. Clean and well maintained property. Kitchen was excellent..food is tasty. Prices (kitchen prices and per day tariff) are reasonable. Nice place to stay in.
Worst experience during our stay in India
on Sep 15, 2018
I stayed in this hotel for 2 nights with my husband. Worst decision ever! Room so small with no windows. Sheets so dirty and there are many stains. They don’t even provide basic amenities like tootbrush & toothpaste. When you come to the lobby, you can feel the bad smells in there. What more disappointing is there is one front office staff who is really rude to us. My husband and i went back to hotel around 1AM after had some dinner outside. We came to lobby and smiled. That staff named DEEPAK without a smile and very rude tone call me. Thought that it was just some questions about breakfast or something, my husband heading to the lift and i went back to reception desk alone asking him is there something wrong. He then with rude tone asking me ‘where’s your ID’. Please note that i’m asian and my husband is caucasian. And he didn’t ask my husband, only me. That’s just downright racist. He treated me like i’m a working girl who been picked up by western guy. I work in hotel business and you don’t ask someone’s ID like that. When i asked him, “why do you need my ID? We gave you our passport when we check in” he said (still with the same rude tone) ‘okay then when did you check-in?’ i said yesterday, and it seems like he still doesn’t believe me and ask ‘okay what’s your room number?’. I showed him my key and he seemed surprised and said “oh okay we have your ID.” But my husband who hears everything already came and asked him to apologize to me or we want to speak with the manager. He was hesitant at first but finally apologize to me saying that it is the hotel’s rule to ask for ID. Having been working in hotel, i think that kind of attitude is not acceptable at all. Even if he’s not sure i’m the guest of the hotel, he can come to me asking me nicely what’s my room number instead of asking my ID. never during our trip in India, i experience this kind of racism. To other future travelers, don’t waste your time to stay in this horrible hotel :)
Pathetic Service, horrible staff
on Jun 25, 2018
The hotel is pathetic beyond words especially the staff ! You can't find a worse staff anywhere in the world . I had asked them to prepare my bill fr evening checkout in mrng 9 am n it wasn't ready till even 5 pm in the evening. The staff including the management were pathetic , disrespectful and least bothered. Except their Gen manager, rest of them need a reality check in the work they do.!
I hope the future guests in the hotel the best Luk for the horrible times in their stay ahead.
The management, if they care, pls prune out bad weeds in your staff to improve your hotel services.