Worst hotel ever visited
on Dec 27, 2018
This hotel managed to ruin our entire holiday. Right from the point of check in, my family was tortured by the "hospitable staff".
We had to wait for 2 hours in the cold reception (no heating whatsoever) before we could get our rooms (booked 4 months earlier).
We did not get our desired rooms, they were going to give us bunkers but after arguments gave us 2 small rooms instead of a big room.
There was no central heating, and no heater in the room. When we asked for a heater, they gave us a small TOY heater which was CHARGEABLE at 300 rs per day.
The food was terribe. 4 kids travelling with us got food poisioning.
The receptionist was the rudest person and did not listen to any complains and started fighting
The owner promised to send heaters that night but no heaters arrived.
Next day when we went for sight seeing they called us 10 times to switch rooms because they wanted to give the small rooms to someone else.
Never stay at this hotel if you want to have a pleasant holiday.
Very nice hotel with good amenities.
on Dec 25, 2018
Nice hotel, staff was good and polite. Food is moderate & service is slow. They take so much time for serving buffet breakfast. Not many options in breakfast. Rooms were clean and tidy. Hotel location is good, front facing rooms with balcony have excellent view. Limited car parking space. I traveled along with family in the peak summer season of May, it was fully occupied.
on Nov 6, 2018
Hotel is very good,and very chief,staff of the hotel so co operative,Room is so clean and quick service.
I went with my family ,enjoyed together a lot,next plan if it becomes in Manali then Manali Grand is final.i wish all the best .
on Jul 15, 2018
Good Hotel, front office staff supportive but restaurant staff not support. Breakfast n dinner buffet menu very limited. Rooms are good but bathrooms not upto the mark. No bathoom amenities and shower eas not proper working. Not sugustive.
one of the best hotel in Manali
on May 29, 2018
Very nicely built hotel, but lacks few basics tenets like room heating. You need to rent out room heater separately which again is hardly adequate for the room. Buffet spreads have hardly any options.Very cooperative staff. Situated perfectly. help in arranging and helping with transportation and booking hotels for next destination . Perfectly priced rooms.