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Hotel Manali Grand

1 room, 2 adults
Very Good
4.5/5

Terrible Experienceon Aug 4, 2019

My stay at Manali Grand was for 1 night thru MMT.We booked the hotel for 1 week but the experienc...Read All

Opposite Headquarter, 38 BRTF, New Manali, Aleo, Aleo, MANALI, HIMACHAL PRADESH, India, Pin-175131 , Manali
Amenities:
  • Parking
  • Internet Access
  • Restaurant
  • Restaurant with Dining Menu
  • Lift
+ More

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Terrible Experience
    on Aug 4, 2019
    My stay at Manali Grand was for 1 night thru MMT.We booked the hotel for 1 week but the experience was so bad that we end up leaving the hotel next day.The view from balcony was restricted by the wall of other hotel.Also the staff at reception is not at all welcoming. The overall all experience was not good.... More
  • hotel_trip
    Worst staff
    on Jun 12, 2019
    No doubt property is very beautiful, but front desk staff is so bad.....they kept our room dirty till 6 pm everyday....no coordination between house keeping and front desk....after shouting they came to clean room even after depositing keys in the reception. Buffet below average....no variety and dessert pathetic....... More
  • hotel_trip
    What a lovely stay in Manali Grand
    on Mar 29, 2019
    We stayed there for 6nights from 7th of march till 13th of march. The stay went really well and i was really happy that i chose to stay with them. The rooms are exceptionally well maintained , the rooms have big french windows from there you can see the beautiful and serene view of Manali. The rooms also have attached balconies where you can enjoy your morning cup of coffee.Not just their rooms are exceptionally good but their in room dinning service is also really efficient and quick. I loved my dinning experience as well, it was very delicious. All the staffs are really humble and courteous would like to mention Mr Ravi's name for his warm hospitality, he was very kind and helpful . Last but not the least would to thank Ms Jasmine as well for her friendly assistance. In future if i decide to visit Manali again i would definitely stay in Manali Grand.... More
  • hotel_trip
    Worst hotel ever visited
    on Dec 27, 2018
    This hotel managed to ruin our entire holiday. Right from the point of check in, my family was tortured by the "hospitable staff". We had to wait for 2 hours in the cold reception (no heating whatsoever) before we could get our rooms (booked 4 months earlier). We did not get our desired rooms, they were going to give us bunkers but after arguments gave us 2 small rooms instead of a big room. There was no central heating, and no heater in the room. When we asked for a heater, they gave us a small TOY heater which was CHARGEABLE at 300 rs per day. The food was terribe. 4 kids travelling with us got food poisioning. The receptionist was the rudest person and did not listen to any complains and started fighting The owner promised to send heaters that night but no heaters arrived. Next day when we went for sight seeing they called us 10 times to switch rooms because they wanted to give the small rooms to someone else. Never stay at this hotel if you want to have a pleasant holiday.... More
  • hotel_trip
    Very nice hotel with good amenities.
    on Dec 25, 2018
    Nice hotel, staff was good and polite. Food is moderate & service is slow. They take so much time for serving buffet breakfast. Not many options in breakfast. Rooms were clean and tidy. Hotel location is good, front facing rooms with balcony have excellent view. Limited car parking space. I traveled along with family in the peak summer season of May, it was fully occupied.... More
  • Excellent
    25
  • Very Good
    3
  • Good
    1
  • Fair
    3
  • Poor
    2

Overview

Hotel Manali Grand is located approximately 2 km from Van Vihar and Manali Taxi Service. The property has a restaurant that serves a selection of delicacies to its patrons. With its 35 well-maintained rooms to choose from, the property in Manali offers a decent stay. Available conveniences include a balcony and attached bathroom with toiletries. Apart from good accommodation in Manali, Hotel Manali Grand provides free Wi-Fi connectivity, housekeeping and travel/tour assistance to its patrons. Other facilities like an elevator and parking space are also available at the property. Travel hubs nearby include Kullu Manali Airport (51 km) and Manali Bus Depot (3 km). Nearby points of interest to drop by include Himalaya Nyinmapa Buddhist Temple (2 km), Kaulantakpeeth (4 km) and Himalaya Nyinmapa Buddhist Temple (2 km).

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.