Lack of professionalism
on Nov 9, 2019
Hotel located is just 4km from ooty,excellent property, offered only Rooms(European plan) food you have to order separately, on ala Carte basis,food prices are very high, we are staying two days, none of the hotel staffs not aware of greetings the guest,there is no Rapport maintain with the guest, these all are the basic hospitality requirements, but we didn't find among the hotel staffs, I requested to management,please give a training to the staffs, imporatance of communication skills and customer values. Thank you .
on Nov 7, 2019
The hotel is an old hotel, so the rooms are dim lit and not very bright. I liked the fireplace concept. Being a hill station location where it is mostly cold, hotel should have heaters in the rooms. The furniture needs to be changed and the place brightened up.
I chose this hotel cause of the sit out and balcony. However, the weather played spoilt sport and we could not enjoy the sit out cause of the rain.
The food is average. In such a location, my suggestion would be that the hotel should at least provide a room rate inclusive of breakfast.
Money saver hotel
on Oct 24, 2019
I visited this hotel just before Diwali. Stayed for 2 nights. This is a budget hotel. All basic amenities are available. But everything is of moderate quality. Lights in the rooms are just enough to see. The rooms seems dark bcoz of that.
Room service is good. Location is good. They have good fire place in each condo.
Very bad experience
on Oct 11, 2019
I was stayed at 3 nights at lake view hotel with my family, we have bad experience at this hotel food is worsted then food path hotel restraint manager is act very rode, and we have used travel desk services also compeer to other they have over charges to US they not given bill also.
I my experience I have traveled so many country I have good experience at all places only Lake view hotel I have bad experience.
My compliant list mention below:-
1.Rooms are not clean and keep smelling
2.Room doors are very old it’s so noise
3.Beds are very small its very dirty
4.Geliser are not working properly
5.Foods are vvvvvvvv bad……
6.Travel Desk are sooooooo expensive ( over charging compare to others they have charge double)
7.No proper power at rooms.
Kindly consider my complaint and get me revert back at the earliest.
Average lack basic amenities
on Sep 15, 2019
Its a ok sort of place...the view is nice but they lack basic amenities like they won't provide slippers or even a heater(considering the cold weather in Ooty).
The service provided is good but the staff is just eager for tips...like literally they won't leave the room unless you give them something...this made me very uncomfortable.
So to wrap it up:-its an alright place to spend the night but not if you are considering comfort.