on Dec 24, 2017
In a nutshell, this hotel is not worth staying at. It could be considered as a back-up option if other decent hotels are booked in Udaipur, which is often the case.
Issues: Poorly trained staff at front desk that was seen being scolded by many visiting guests, poor housekeeping as evidenced by inadequate cleaning of bathrooms and non replacement of toiletries. Bathrooms with marginal hygiene, inadequate toilet cleanliness & flushing and intermittent hot water availability, The service staff left used cups and utensils overnight in the room instead of picking them up. The breakfast buffet was okay, but had ZERO service. When asked about it, the response was "no service because it is a buffet". I have stayed at many upscale hotels where service has been the differentiator. In addition, there was constant stench, probably originating from a nearby sewage pumping station?
In conclusion, this hotel is not horrible, but doesn't provide decent value for the money. Look elsewhere.
Excellent location and Amazing plush Property
on Dec 18, 2017
The hotel is situated on Fateh Sagar lake and gives the best lake views.The property is quite classy with nicely done rooms and sumptuous food.One can just relax sitting in the open area and gaze at the waves of lake. We had a great stay and the service was good too...Worth every single penny.
Stay by the lake
on Dec 17, 2017
Lakes are the beauty of Udaipur and what better than staying besides the lake. We stayed here with our family and friends. Everything was perfect.
Rooms- comfortable and well maintained; good bathroom
Food- was really good
Would definitely recommend staying at this hotel..
Mesmerising view, excellent service!!
on Dec 14, 2017
We stayed at this hotel for two nights and had a wonderful time. I traveled along with my wife, two small toddlers and my in-laws. The hotel is overlooking Fatehsagar Lake, which is one of the most serene and picture perfect spots of Udaipur. The view is spectacular and the lake is very clean and well maintained. The entire hotel was spick and span and very neat and clean. My kids enjoyed running all over the place. The location of the hotel is ideal and very close to Saheliyon ki Baari, we enjoyed the camel ride near the hotel and also a boat ride on Fatehsagar Lake. The hotel travel desk was very courteous and they arranged an Innova to pick us up from the airport on our arrival. We also went to Nathdwara temple in their Innova, which was a distance of around 50 km. The highlight of our trip was the birthday celebrations of my father in law, where I would like to put in a special thank you note to the hotel GM Mr. Kaushik Chatterjee, who went out of his way to make us comfortable and to make my father in law feel truly special. They decorated our rooms with balloons and rose petals, gave us fruit baskets and a complimentary birthday cake, which my kids thoroughly enjoyed. The housekeeping staff were very efficient and the room service staff gave complimentary khichri and hot milk to my kids several times in the day and night. We had taken the package with breakfast and dinner and the dinner buffet was piping hot with good variety in the freezing cold. All in all, a perfect fun filled family getaway!!
Visit to be remembered forever
on Dec 13, 2017
Awesome hotel with an opportunity to witness one of the finest views of the lake both from rooms and hotel premises. Mouth watering food and with very good staff hospitality. They take very good care of kids.