Very cheap hotel
on Sep 24, 2019
1. The staff is not helpful at all! There was no cable in the tv, the power kept going off and they didn't use the generator. Good property but horrible staff.
2. restaurant was no functional, during 3 nights we could not get a hairdryer
3. Reaching by 4 wheeler is difficult, narrow lanes to reach property. Disable people don't book.
4. The staff put me in the room lower category but I paid and booked for higher. After complaint they changed it but I felt that they were tying to cheat me.
on Sep 9, 2019
We changed our reservation the day before to have a place with more and better services. We needed laundry service and on the "Booking website", this hotel claims to have it. Also, breakfast included and other services that we didn't see at all as hairdryer.
The hotel is perfectly located and the rooms small but ok.
The worst it was the attitude from the one that said be the owner! Good luck with his business. He was super rude and zero helpful. We were rarely there and the personnel did not speak English.
The resumé is that we were 4 and we paid for 3nights breakfast and their unique answer was "our restaurant is not available". No solutions at all. No discount either. We needed to wash up clothes, was the first thing we asked when we arrived and we gave it to them earlier in the morning. No one said anything to us and when we went for picking it up it was dirty. Again no kind words or apologies.
Thanks to out reclamation directly into the "Booking website" customer service we got a small discount but not from the hotel but booking!
We are still amazed by how they could not feel sorry at all, and be so rude to the customers! Don't go there, definitely, there are plenty of places in India where they treat you with, at least, a lovely smile!
Friendly and convinent location
on Sep 2, 2019
Lake paradise is a great place to stay . Staff is accomodating and helpful.
Location is a big advantage.
Lake Pichola view from roof top .
For female travellers very safe.
I am very satisfied overall and happy with everyone here
on Aug 13, 2019
Luck of the draw finding this gem. Tucked back away from the street noise and situated minutes walking to the Lake and to the major temple, this definitely has cache. No fridge, no point in trying the TV unless you are practicing your Hindi. Wifi was hit and miss, frequently shutting off for extended periods of time. Clean and friendly, well priced, are the takeaways here.
An average hotel at affordable rate
on May 28, 2019
The hotel is good but on a steep road.Our driver used to drop us at a parking lot as four wheelers aren't allowed on the hotel road during day. From the nearest parking the hotel is at 5 min walking distance. The back side of Pichola lake and Baghor ki haveli are very close to the Hotel
Also the hotel as shown in their promotional pics don't offer roof top restaurant during off season. So if traveling during off season remember that there are no good restaurant close to the hotel.