Excellent hotel with very good service
on Sep 18, 2019
Room was very nice and clean . Staff was very much supporting . I stayed there for three days. Food was very tasty . Fast check in . Our requirements were immediately attended . Nice response from managers
Dirty rooms, rude staff, bad experience
on Jul 6, 2019
Rooms are not at all what they look in online pictures....towels and bedsheets were old and dirty and on requesting for new ones they said all their linens have permanent stains....furniture was broken....bathroom fittings broken and not working....no running hot water....not to forget cockroaches roaming around the room...
And most importantly I booked a premium room (which had nothing premium, but was only bigger in space) and while checking in I specifically told the receptionist that make sure you give us the premium room which I booked, he gave us the smaller room and on enquiring he said all rooms are of same category in the hotel....after much arguing he opened the premium room for us which was not worse than the previous one...
Secondly we had to check in early so we called up the hotel a day before to confirm and they said that shouldn't be a problem...but on the day of arrival they denied and said they'll charge us half days tarriff extra....on further arguing they said they will let us check in early , i.e., 6 a.m. but on one condition that we check out early at 6 a.m. rather than 12 noon...that was absurd
On makemytrip they claim 42 services available with the room but I found only 3-4 being provided actually...example they claim a minibar but the fridge was empty and not working😆....worst stay ever...HIGHLY NOT RECOMMENDED....VERY LOW ON HYGIENE
on Dec 9, 2018
The best thing about Hotel Kings Inn is that is reasonably priced and the location is decent given its proximity to the Karol Bagh metro station. Most of the other things are actually negative. The service quality is quite low and the rooms aren't the most comfortable.
Best Hotel Near Karol bagh metro station
on Sep 12, 2018
This is my first experience in hotel kings inn i like everything in this hotel food is amazing specially in buffet staff is very helpful throughout our stay ........,,checkin and checkout process was very smooth......,it's easy to take taxi from hotel reception staff are so gud and well behaved thanx to Banty & Dinesh cheers guys
Pathetic place to stay...Don't go on pics
on Sep 4, 2018
Had a 2 day stay
Reception staff was rude and unfriendly.
Stinky rooms with cockroaches all over the place.
House keeping staff was useless.
Bed sheets were dirty n smelling.
Location is close to the metro but hotel is not placed in the main streets of Karol b agh.