on Dec 25, 2017
The valley facing rooms are good but small , fine for a short stay.
The kitchen and room service staff are good and have more accurate knowledge than what is expected of them.
All services offered are pretty much the standard services expected at such hotels.
The front desk staff at the hotel and the back end reservation staff are pretty rude. The standard level room is dubbed as premium rooms.
The tour combinations offered are pretty much useless and inflexible. Four out of five places listed in each combination of are useless. Trips to natural sulphur springs are listed when there is nothing like that exiting at present. There were sulphur springs at Tatta pain near/in Sutlej, but are submerged in the Sutlej reservoir now. There are a lot of spas along the banks that claim to have natural sulphur springs but in reality they use artificially treated water.
Excellent Hotel and Service
on Dec 14, 2017
We booked Family Suite for 2 Nights, The Staff was very helpful, The Dinner is Good and Menu has large choices in both Veg and No Veg food items. They Provide a Free Car Service for pickup and drop to Mall Road.
Simply the best value for money.
on Nov 28, 2017
The staff was courteous and attentive. Hotel was sparkling clean. Facilities provided were no where less than a 5 star hotel. We stayed in a standard room still got great facilities. They even provide you hot water bottle free of charge in winters. Simply amazing stay.
2 night stay
on Nov 13, 2017
Great place to stay in Shimla, hotel very clean, all staff were very friendly and the service from the staff was 5 star especially the “room boy”. He was always smiling. 10 min walk up hill to mall. Great view from our window.
on Oct 29, 2017
We had a only 2 day stay in Hotel Kapil and it was comfortable .We got very nice welcome on our check in by staff. They offered us green tea and cookies and also helped us to book a cab, at very reasonable prices for entire trip of Shimla-Manali. Room was very good I booked it after checking their reviews on TripAdvisor. Hotel was really very good as we read it and room was with all basic needs, that was nice. The bed was very comfortable and neat and clean blanket was provided. Location of this hotel was very nice .It is uphill walk to mall road for 10 minute by foot .Only drawback was divide/seperator of shower area to dry area had come off in bathroom.Rooms are compact but neat.Food arranged by hotel for breakfast/lunch/dinner was nice and hot.In short a very well equipped 3* property to satisfy all the needs of a traveller.