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- Hotel Kailash
Fair2/5
Horrible.on Nov 15, 2017
How to start ? It was an horrible place for us. Please, never go there.. They said that we will h...Read All
, Jaipur , Jaipur
Rooms
Standard Room
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TripAdvisor Reviews
Horrible.
on Nov 15, 2017
How to start ? It was an horrible place for us. Please, never go there.. They said that we will have a room of 12m2, but actually we have 6 or 7. To get hot shower, you have to ask for a bucket, the toilets and bathroom were separated from the room. And "bathroom" was horrible, clean once a day, but still really really dirty. We do not have any window, bed and everything wasn't clean when we arrived. We also have BUGS in our bed, and we have lots of bugs bites on us. But, you have lots of power point in the room, which is nice. Wifi is also ok there. People there are really really bad in english, and we have a problem with them, they have to call their "big boss" to finally fix it in 3 days! It's difficult to talk with them, and they are not nice or helpful (just one guy was ok). The breakfast was ok, nevertheless, the price was way much expensive for what it deserve. Homeower, the place is not quiet, and people there are making lot of noise in the morning... For us, it was a really really bad experience. Giving them 1/5 is also giving them way more than they deserve..Very dissapointed.
on Dec 19, 2016
I want to start with saying, this is the first negative review I have ever given. On arrival we were shown around a few different rooms and immediately the owners tried to overcharge us (we had an idea of price range from lonely planet). Eventually we took a small, dark, claustrophobic room with a shared bathroom for 500 RS. The manager was rude, unwelcoming and not very helpful. After one night we decided to leave and tried to pay with the 2000 note, which was all we had. At first the manager did not accept and then he proceeded to give us old currency. The old currency is of no value anymore, especially not to tourists who can not exchange the old currency unless they have an Indian bank account. The manager knew this and blatantly tried to scam us, when we had been paying guests. After I confronted him about it, he started shouting and but then gave us our due change. Before leaving I questioned him on this once again and he said he was only showing us the money. I will certainly not visiting Kailash Hotel again.
Polite staff
on Feb 19, 2016
Staff were very polite here. We were able to book a cheap room the same day of arriving with no fuss. There was a tourist desk upstairs to give us maps/advice on booking trains. There was some difficulty with translating, but still helpful. No wifi but good location for looking around the pink fort, because of this quite noisy at night. Don't expect anything fancy but does the trick for a night.
Can visit for a night
on Sep 6, 2013
The location was OK. Central. Apart from that, I could not even understand how they gave the room to us could even be called ready. The dustben was not even empty! can you believe that. no hot water even after i asked for it particularly while booking. Go for a couple of hours if you need to. I anyway had to check out to another placeDo not stay here!
on Jul 31, 2013
I have created a trip advisor account just to warn people against this place! It is the worst place I've ever stayed. We picked central location but in hindsight, it would be better to stay out of the old city in a much nicer place. The staff were not particularly welcoming or friendly. The room was very dark, cramped and most of all unclean. The sheets were dirty and marked. A mattress was placed on the floor however mattress is a generous term, it was closer to an infested blanket. The bathroom was disgusting. Very dirty with a shower that just released a cold dribble. It is inner city so extremely loud with traffic and shouting going on all night. The next day when we checked out in the morning with a train in the evening we were told we couldn't leave our big bags anywhere. We couldn't believe it! We tried to leave them at the train station but as they are travelling bags without one secure zip we were told we couldnt leave them there either leaving us dragging round our bags until another hotel kindly let us leave them for a few hours. One positive from Kailash is that the manager did take off 100 rupees from the room after showing him the shower issue. Overall, awful place.
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Overview
Situated just a kilometer away from Hawa Mahal and on the busy streets of Johari Bazar is Hotel Kailash. Offering basic amenities are the 15 rooms. Services like front desk and room services add comfort to your stay. They are offered for limited hours only. Equipped with backup generator, this budget hotel in Jaipur also has a travel desk to assist the guests explore the beautiful city of Jaipur.
Policies
Check in Check out
Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.
Policies
- Guest must be over 18 years of age to check-in to this hotel.
- As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
- The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
- Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
- Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
- There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
- All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
- Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
- Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
- The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
- The primary guest must be at least 18 years old to be able to check into this hotel.
- The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
- Child policy apply which may vary from hotel to hotel.
- Failure to check into the hotel, will attract no show charges as per Hotel policies.
- The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
- Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
- Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
- Note PAN Cards will not be accepted as a valid ID card.
- All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
- In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
- Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.