Owner should be fined for making money off this disgusting pit of Dust, mildew,flies& cockroaches
on Jan 25, 2019
We stayed at this hotel from Jan 21- 23 2019 as part of a tour group. We were dismayed at one look at the lobby. Everything in sight was old, dirty and in need of repair. I had to use the main lobby washroom. The toilet was brown inside and sink cracked, there were piles of dust in the corner as if it hadn't been swept for months. It came as no surprise when we were taken to our rooms. The elevator floor was covered with a loose green turf carpet.. a tripping hazard. Hallways were run down and filthy.
The entire place had the overpowering and sickening smell of moth balls.
Our room had clean sheets and towels but you could see the bed spread had new patches of repair in it. The TV did not work. The phone looked like someone had pulled it out of a dumpster!! The washroom faucets were all leaking. There were moth balls everywhere for obvious reason :( We had breakfast included in our stay but we were totally grossed out by this place so we ate out instead.Their room service menu has yellowed with age. I felt terribly sorry for the staff. They were all very friendly and attentive but they have nothing to be proud of. Don't be mislead by the pictures. This place deserves 0 stars.
A nightmare of a hotel. DO NOT STAY HERE AT ALL COSTS.
on Jan 22, 2019
-The hotel has never been maintained or renovated... nor cleaned
-Smelled like sewage and smoke
-Toilet was leaking and barely flushed
-No hot water and no drainage in shower (I had to wipe the soap off my body because it stoped working altogether)
-Hotel ran out of towels
-Wifi doesn’t work and they don’t give you the password, I had to go to front desk
-Staff were oblivious and hung up on me several times when asked simple questions
-Sheets had stains
-Saw cockroaches in kitchen and bedroom
This was a god awful nightmare. I do not know how this hotel is still operating or how it has 3 stars on trip advisor.
I’ve stayed at cheaper hotels in India and have never experienced something so disgusting.
Desperately in need of a freshen-up
on Jan 19, 2019
In a great location, opposite Sun and Sand hotel, just down the road from the Juhu Post Office.... and obviously what was once a very fine hotel. Upon entering the foyer and reception area it becomes apparent very quickly that management don't place any emphasis on upkeep. The rooms are large but are in poor condition with minor repairs and touch-ups needed everywhere. The shower was extremely disappointing, with the shower-head completely blocked with calcium build-up. The staff are friendly and helpful but due to the overall state of the facilities, my impression was that it is way overpriced and does not offer value for money. I would not stay here again.
Hotel needs renovation and better facilities
on Jan 15, 2019
The hotel instantly and badly need a renovation. The location is excellent, but, with poor facilities. It seems that toilet door is not painted from a long time. At the complimentary breakfast most of the dishes are without hot case and in winter season, you can understand the situation. The tea is pathetic.
on Oct 4, 2018
Worst stay ever, bad odour from rooms, torn bed sheets and bath room towel ,All linen were rusty colour , bad staff at reception, no manners and no polite manners , very late room service orders delivered ..hopeless food. Really bad experience ,So will never recommend any one to stay .Truly an very old hotel. Bathroom was so dirty ..eehh. My kid vomitted by bad odour in toilet...No body responded after telling complaints.