on Mar 20, 2017
Rooms are very dirty, bathroom stinks. Pillow cover and bedsheet wasn't washed from ages. Near to new delhi station. Management people are not co operative at all. Not good for family. Hot water not available for bath.
Very bad customer service and cleanliness rooms
on Feb 25, 2017
We stayed here for todays. First for completing initial formalities they took around half an hour despite of booking through online with full payment done. We booked four person's room, room was specious enough but was not cleaned all time when we enter the room from out side we felt cigarette smell so we had to buy a room freshener . We had to ask around 4-5 time getting bath towel, there were no bath soaps only empty jug was there and a not working tv. Only one plug point for all 4 and only one regulator for 2 fans that too not working because which my baby got sick. Bathrooms were very old damaged conditions. It was not a worth of place to stay for a family with a baby . May be can opt for one night stay that's all
on Dec 6, 2016
We arrived at around 7 AM and the first room we were taken to had clearly not been cleaned since the last guest so we were taken to a different room. We were also promised free wifi but they refused to give us the correct password. When we paid for the room we gave them a 2000 rupee note, the room cost 1000. We were told that we would receive 1000 in change when we checked out. The room we stayed in was dirty and one of windows was open and covered with cardboard making the room very cold at night. We checked out the next day at around 9 AM and they tried to charge us for two nights instead of one because we stayed for longer than 24 hours. Everyone knows that checkout policy is always by 11 or 12 so this was clearly a scam. We fought for several minutes until they agreed to only charge us for one night and when they refunded us the 1000 rupees, they tried to pay us with old 500 rupee notes. When we refused to accept these the staff just stood behind the desk screaming at each other until they scraped together enough 100 rupee notes. Completely unprofessional, garbage hotel.
Worst service, worst room
on Aug 26, 2016
the super annoying girl in the reception..
The lift which is not working..
The bed which had some red stains on it..
The hopeless toilets..
The broken window glass covered with news paper in a/c room.. That too roadside..
very comfortable stay.
on May 31, 2016
very easy to reach to the hotel. staff and management staff so co-operative. rooms are very big and clean. room service and food awesome. rooms amenities and laundry so hygienic. want to come again and again.