My boyfriend's friend booked the room at this resort. I read the reviews after the room was booked already. I wasn't expecting much after that but I would like to share my experience.
The reason we booked this resort is that everywhere else was full.
We had one of the rooms right beside the river. The view was nice but most everything else was pretty unsatisfactory.
We arrived on a Saturday afternoon. Upon entering the room I felt kind of disgusted. The room wasn't very clean and there were cobwebs in the bathroom and dust on the light switch & refrigerator.
Although there was a new nice TV (pretty small screen) but new and nice. The volume was messed up. It would automatically turn down without anyone pressing the buttons so not able to hear the TV.
ALSO there is NO TABLE in the room! I think they should have some kind of desk or table to place things on since we are staying in the room we need some place other than the floor to put stuff down.
That night we decided to just have dinner at the resort because the menu looked pretty good and we were tiring from the activities we did during the day.
We were the first customers that evening. They didn't have so many different dishes that we tried to order. It's like they weren't prepared for their guests. Not only that but their staff can't speak Thai (or English) --This being Thailand, I don't expect everyone to speak English but they couldn't speak Thai either. Even asking for simple things in Thai (such as MENU)
But all of that..wasn't too bad but the next morning we planned to have the breakfast buffet and it was to start at 7am. We come to eat about 7:25 or so and the staff still had not cleaned up the mess from the night before, they were in the process of doing that at 7:25am! As we were walking I saw a staff member in a blue hoodie just throwing the garbage into the river that is alongside the restaurant. That really shocked me!!! I couldn't believe that they are surrounded by such beautiful nature and they just ruin it with their ignorance or laziness or maybe a combination of both!
On top of that, there was NO BREAKFAST!
They didn't really have any excuse and took off the breakfast amount from our bill.
I would NOT RECOMMEND THIS PLACE!!!
Khao Yai is full of resorts and if you can't find any other place I would suggest you just wait or go to another province instead!... More
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