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HOTEL IMPERIAL PALACE (PART 1)

1 room, 2 adults
Fair
2/5

Great location with less than average rooms.on May 3, 2017

The hotel's usp is its location. Other than that everything else needs a lot of improvement. Room...Read All

45, Telly Park Road, Andheri (E), Andheri, MUMBAI, MAHARASHTRA, India, Pin-400069 , Mumbai
Amenities:
  • Parking
  • Breakfast Services
  • Restaurant
  • Airport transportation
  • Newspaper
+ More

Rooms

Deluxe Room
Hotel Room
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TripAdvisor Reviews

  • hotel_trip
    Great location with less than average rooms.
    on May 3, 2017
    The hotel's usp is its location. Other than that everything else needs a lot of improvement. Rooms are damp and lacks lustre and price quoted for this is awfully high. Good is ok but costly and one needs to check for insects. Room service has a laid back attitude. Cannot recommend this hotel.... More
  • hotel_trip
    Good Location.
    on Mar 2, 2017
    The Hotel is good option for people planning to visit the Goregaon exhibition centre as it is only few kilometers away and hardly takes 15 minutes. The property is a value for money. When you are on a business trip timing is of great importance and this is a very good opiton.... More
  • hotel_trip
    Average ,
    on Feb 19, 2017
    I had to stay in this property when I was in a trip to Mumbai to attend OTM and had not made an hotel booking,my cab driver in mid night drove me to this property and as I wanted a room immidately , so I checked in this property , later when I was in comfort of room i thought of checking out the reviews of hotel... and found that most of the reviews were not in favour of the property supported by pics by customers... thanks god my experience was batter than that, may b the property is renovated , so i feel room given to me (301) was batter than what I found from review's , so with in the terrif offered to me I will say it is a good property, and if I have to general rate it an average property. Hope management will improve.... More
  • hotel_trip
    A old property , close to airport and railway station
    on Dec 24, 2016
    I stay in this hotel whenever I visit mumbai for only one reason , it is a cheap option and its location is good.Else the property is old ,the rooms are not renovated for long , or maybe any newly renovated rooms are rented on higher prices.The food is overpriced and not good and i preferred to eat outside.Better to avoid.... More
  • hotel_trip
    Short stay
    on Nov 15, 2016
    Booking was quick and so was the room given during check in. Service is little poor. Running hot water promised during check in was not there. Even after complain it was not rectified. so do check before. ... More
  • Excellent
    1
  • Very Good
    8
  • Good
    9
  • Fair
    8
  • Poor
    35

Overview

Ideally located near the commercial area of Andheri East, this budget hotel is a convenient stopover. There are 45 air-conditioned rooms with spacious interiors and modern amenities. Beverly Hills - an in-house, grade one restaurant with wooden decor, serves Punjabi, Mughlai, Konkani, Chinese, Continental and Thai cuisine. Guests can also lounge in the open-air roof garden, which serves exotic concoctions, and can also be used for business and private events.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.