Heaven on the Hills!!!
on Feb 7, 2018
Superb weekend stay at the Himalayan Chalet. Can’t recommend this place highly enough - the accommodation was not only very classy and homely but also spotless clean. The fireplace creates a very nice atmosphere. The Mall road is a short drive / taxi ride and this place is a great spot for visiting for the weekend. The caretaker Mr. Gulab Singh was on hand for everything we needed and we need much as we were with our seven month old daughter. They allowed us an early check in; travelling with an infant has its own perks. The only downside was that we were not able to see snowfall in spite of extending our stay by two days. Would definitely recommend and will likely be return guests ourselves and hope to see snowfall.
on Jan 28, 2018
There was NO wifi for all 4 days
We were asked to use a certain wifi which had terrible signal. After a lot of questions to the caretaker we got to know that it was the neighbouring bunglow’s wifi!
No hot water for 3 out of 4 days
By 11 am, which is when the sun shines and you can gather some guts to take a shower in -7 degrees temperature, we were told that the hot water was over because it was used ‘here and there’ for kitchen purpose
No concept of Hot water bag
In a hill station, which is snow covered, they did not have a basic facility of Hot water bags, which even a boutique hotel provides.
They gave us blowers for heaters and charged us Rs 400 per 8 hours/per room
Which is ideally supposed to be a basic amenity in a hilly snowy region.
The last night, we were all sitting in the common area playing cards. Some of the employees came and sat down next to us and were pissed drunk. As girls, we were extremely uncomfortable, and had to leave immediately.
The bathroom on the 1st floor, room no 101, constantly smelled like there was a dead mouse in it.
The employees and the owners (2 sisters) were all just playing around with us. The employees would constantly bicker about the owners. To the extent that on the day of check out when we wanted to share our grievances, the owners were available at the property(as confirmed by the caretaker) but kept lying that they are not around.
When we tried to speak to the owner over the phone, she refused to accept any of these issues and constantly tried to prove that we were lying!
Even when we told her that her employees were drunk, her reply was that ‘it’s our problem, not the guest’s problem’
Infact after we checked out we kept getting threatening calls from the staff because we had complained regarding their alcohol issues to the owner.
Manali has a lot of beautiful places. No doubt this place was beautiful too. But I would never suggest this property to anyone ever! Because you go on holidays to relax and unwind, not to get grilled with all this nonsensical drama!
An amazing stay
on Oct 7, 2017
I booked the right wing of the house. This wing has a dining room, a large family room with sofas and a fire place, and two rooms which open to a common balcony. The rooms are exactly as shown in the photos which are provided by the host Ms Sumann. They are huge and are comparable in their size and decor to any five star property. The rooms have a king size bed and sofas which face a huge window overlooking the hills. The house is located 9 minutes from the mall road parking.
While booking , the host was very friendly and answered all my queries and since I was travelling with an infant also allowed me access to the kitchen. The caretaker of the house, Mr Anil is also extremely friendly and will go the extra mile to ensure that the stay is comfortable. He is also an excellent cook. The in-house kitchen caters for a limited but adequate menu which can be ordered at a very reasonable price.
Kudos to Ms Sumann and her team. Will definitely reccommend the place to all.
on Sep 21, 2017
This hotel is worth for money. Amazing hotel with wonderful staff.. this hotel is just a perfect place to stay in manali. I had a trip of three days i like the hotel and location more than manali.. room are big & view from the room are unbelievable. Food taste was up to the mark. It was totally a homely feeling to stay in this hotel.. i will definitely stay at the same place for my future visit.. must stay..
A palatial cottage!
on May 25, 2017
Everything was as promised by the host. The rooms were big and comfortable. My favorite place was the balcony, perfect to sit and enjoy the view of Manali valley. We greatly enjoyed the location and surrounding areas. Their is a waterfall which is about 7 minutes walk from the cottage. The food was delicious.