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Hotel Heritage Inn

1 room, 2 adults
Good
3.5/5

Think you know bad customer service?on Dec 16, 2017

Try the Heritage Inn! This was our first stay in an OYO hotel and we certainly will not be stayi...Read All

Durga Marg,Off Kabir Marg,Near Collectorate Circle, Bani Park,Jaipur, Kabir Marg, JAIPUR, Rajasthan, India, Pin-302006 , Jaipur
Amenities:
  • Internet Access
  • WIFI
  • Restaurant
  • Transportation Service
  • 24-Hour Security
+ More

Rooms

Superior Room Double
Hotel Room
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Royal Suite Room Double
Hotel Room
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Semi Superior Room Double
Hotel Room
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Semi Superior Room Single
Hotel Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Think you know bad customer service?
    on Dec 16, 2017
    Try the Heritage Inn! This was our first stay in an OYO hotel and we certainly will not be staying with any of them again. Staff in India can be a bit off sometimes, but these were the rudest people we had met by a long way. The room was nice but the experience was totally ruined by the terrible terrible people that they have working there. ... More
  • hotel_trip
    Good Hotel
    on Dec 13, 2017
    Good hotel, staff is helping, room was clean and service was quick. parking facility is available, geyser facility is available. nice food, towels, soap, shampoo and toothpaste was provided. Overall it is a nice place to stay.... More
  • hotel_trip
    My first time in Jaipur
    on May 22, 2017
    Good service and this hotel and clean, Maybe the bathroom need more be clean, But Have towels.. I Have a bad experience in Delhi for this situation, But here was awesome, big room, conditioned air, etc.... More
  • hotel_trip
    Rich experience
    on May 21, 2017
    This palace is really rich in every sense. The ambiance was unexplainable and the quantity of the food was beyond the expectation. The services really feels like we are tge prince . I will suggest this place visit. Its a lifetime opportunity.... More
  • hotel_trip
    A pleasing experience‚Äč
    on May 21, 2017
    Stayed in the hotel 2 nights . The experience was wonderful each time. Though they were work related trips. The embience and the atmosphere at the hotel and restaurant would help motivate the days stress very much . The room cleaned regularly service provided are very good. The staff is very friendly. I was fell safe and the area if hotel very peaceful.... More
  • Excellent
    19
  • Very Good
    6
  • Good
    9
  • Fair
    4
  • Poor
    6

Overview

Hotel Heritage Inn is in close proximity to the incredible Hawa Mahal (3 kms), Jal Mahal (6 kms). This three floored hotel boasts of 20 tastefully furnished spacious rooms. Guests are been provided with modern hotel benefits like Wi-Fi facility, laundry/dry cleaning services, free parking space for vehicles and travel desk to explore pictorial Jaipur is set in this hotel.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.