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Hotel Heritage Inn Civil Lines

1 room, 2 adults
Very Good

Felt cheatedon Mar 3, 2018

We were offered a crap room with no basic facilities. Beware of the people who work there. The se...Read All

24, Alipur Road Near Vidhan Sabha Metro Station,Civil Line, New Delhi, Civil Lines, NEW DELHI, DELHI, India, Pin-110054 , New Delhi
  • Parking
  • Internet Access
  • WIFI
  • Internet access-wireless
  • Room service
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Deluxe Room
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TripAdvisor Reviews

  • hotel_trip
    Felt cheated
    on Mar 3, 2018
    We were offered a crap room with no basic facilities. Beware of the people who work there. The services vary for different people. Not clean at all. Mosquitos, they say wifi is available but won’t work. Plz avoid... More
  • hotel_trip
    A real heritage property run by a real family.... no fakes and no gimmicks
    on Jul 18, 2017
    In Brief; Good - Atmosphere - Real heritage building full of beautiful antiques and rugs. Delightful owner with old school charm and manners Service - Nice polite and efficient Location - Excellent. 8 minute walk from Civil Lines Metro Wifi - Simple to connect, reasonably fast and reliable Bad: Maintenance - Some minor maintenance issues. Nothing serious. We chose this place because it is near to an Academy we needed to visit. Very convenient from airport to Civil Lines by Metro. The place has a very nice small garden with lily pond. The house is old and is full of lovely antiques and amazing persian carpets. The family that owns the property are delightful. They are very old school in their good manners and hospitality. Really lovely B&B with the genuine ambiance of a homestay. Not a place for modern "new money" families with spoilt brats in tow. This is not a place of entertainment for the socially crippled. A simple and calm atmosphere for those who know how to put down their smartphones and talk to one another. Being a small B&B they cook food to order. If you want some fancy food there are a couple of very posh restaurants next to Civil Lines Metro station.... More
  • hotel_trip
    calm homely stay
    on Jul 7, 2017
    Rooms are good where u can get home cooked food with preorder becoz its owner stays there itself. Campus is small but very cosy and green, rooms are bit old but fairly maintained (not too good though), wifi is very fast and consistent. But drawback is room service which can be availed by mobile number of a staff (no reception/ housekeeping/ restaurant number). Food you need to order well in advance otherwise u cant get. You will get home like feeling staying there instead of a hotel thats best part of it. Also its too near from Vidhan sabha metro on main road.... More
  • hotel_trip
    on Jan 1, 2017
    We stayed for just 1 night. The room was on the ground floor and it was big and air conditioned, old fashioned. However, the place was a bit dusty and the breakfast was very limited menu. Staff was friendly.... More
  • hotel_trip
    Homely BnB
    on Oct 13, 2016
    Old bunglow turned inn.. very good interiors, old furniture but in good shape, has garden and located on main road near two metro stations. Very good place for getaway with family or as a couple. Leisure stay. No swimming pool. Food good. Service not exceptional but good.... More
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Hotel Heritage Inn is a beautifully designed hotel in the capital city of New Delhi. Offering 8 rooms this hotel offers 24X7 front desk and room service, laundry facility and wireless internet access. This business hotel also offers medical services in case of emergency. This hotel offers a splendid time to cost conscious business travellers. Multilingual staff facilitates smooth communication. Central air-conditioning is also offered here.


Check in Check out

Hotel Check-in Time is 02 PM, Check-out Time is 12 PM.

  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 02 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.