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Hotel Heritage

1 room, 2 adults
Fair
2.5/5

island hotel with no water in roomson Sep 19, 2016

I had the worst experience in hotel. In one rain your hotel was converted to Island without any e...Read All

Near Airport, Opp HDFC Bank, VIP Road, Raghunathpur, Deshbandhunagar , Kolkata
Amenities:
  • Internet
  • Complimentary Wi-Fi access
  • Airport Transfer
  • Air Conditioning
  • Doorman
+ More

Rooms

N/A
Hotel Room
Amenities
  • Air Conditioning
  • Private Bathroom
  • Internet / Broadband
  • Television
  •  + More
N/A
Hotel Room
View Image
Amenities
  • Air Conditioning
  • Private Bathroom
  • Internet / Broadband
  • Television
  •  + More

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    island hotel with no water in rooms
    on Sep 19, 2016
    I had the worst experience in hotel. In one rain your hotel was converted to Island without any enterance. No water, for the whole trip of mine. With humidity in kolkata and no water to take bath I had to use Sulabh Sauchalayas bathroom for bathing. I have stayed in Dharamshalas , but even they do have water in rooms. Breakfast is available but for some reason it is always cold. Hotel is just by the side of open sewer so mosquitos are plenty, even though mosquito coils are there but they are not enough and you have to use odomas.... More
  • hotel_trip
    Acceptable only for transit passengers
    on Aug 20, 2016
    The experience of staying at this hotel is just one star.only positive is its location on main vip road just @4kms to airport(dum dum) Rest nothing is there to cheer up for.The rooms are extremely small.Linen dirty n stinky plus when i visted this property on 28th july ,it was under renovation,so too much dust n nothing seem normal. As we had to stay just overnight till 3am coz we had a flight to port blair at 5:40am so staying for few hours is not bad,its acceptable.... More
  • hotel_trip
    Value for your money
    on May 29, 2016
    I just visited in Calcutta for transit. Hotel is Best in location best in service. Hotel staff is quit cooprative except morning front desk staff. they have all the basic facility though during my visit Wi-Fi is not working. Rooms are clean. Bathroom are clean and 24hr warm water.... More
  • hotel_trip
    Great economical Hotel.
    on May 20, 2016
    Was at Kolkata for Business Trip , land up directly along with my cologue as it was near from Kolkata AIRPORT, nice locality near by from one mall as well, so many shops , ATM near by. Breakfast was complimentary for our double suit. there was WIFI issue and one night issue with AC took 1 hour to start again. Staff was nice, cleaning they do regularly was there for 4 night stay. Good connectivity for AC Bus to Kolkata city.... More
  • hotel_trip
    Not that good but the price is good
    on Mar 11, 2016
    The Hotel Heritage is close to the Kolkata Airport, easy to find. After that it is a very poor property that has low standards. But they did have internet service, there was breakfast and all for US$18.00 for a double bedroom. But bring your own sheets. ... More
  • Excellent
    3
  • Very Good
    8
  • Good
    22
  • Fair
    16
  • Poor
    25

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.