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- Hotel Heera Holiday Inn
Good3/5
Pathetic hotelon Nov 11, 2018
I have booked this hotel through OYO for our trip to Kolkata. In the photos it looks good. Smelly...Read All
51, Elliot Road (Adjacent Park Street), Near Ass. of God Church School, Park Street, KOLKATA, WEST BENGAL, India, Pin-700016 , Kolkata
Rooms
Semi Suite Double Room
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Deluxe Double Room
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Semi Suite Single Room
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Double Economy Room
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Deluxe Single Room
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Economic Single Room
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Maps & Neighbourhood
TripAdvisor Reviews
Pathetic hotel
on Nov 11, 2018
I have booked this hotel through OYO for our trip to Kolkata. In the photos it looks good. Smelly rooms, bad service.. its not at all a good hotel for family people. I was charged Rs. 1400/day, it was overpriced for a hotel like these, First of all its very hard to find, it is situated in a gally. So my advice is never book through OYO or any other website. Go and check then if you find it Ok, book it. I will not recommend it to anyone. Such a bad experience..Good room bt located inside
on Jun 28, 2018
We stayed for 3 nights. On day of arrival we reached early to Kolkata & still we got the room to stay. The room was good bt later there was many issues. Next day we shifted to other premium room where we had good experience- room had every facilities and was clean. It is a nice & within budget hotel to stay, only con is that it is little inside. Otherwise everything was fine. Service- good, we get only one time tea material. Value for money- Good
Best Option
on Nov 4, 2017
Rooms are nicely decorated and ambience of hotel was so great. I think hotel renovation was recently done that's why i didn't find any single mark on walls. Overall experience was good and as i am first time visiting Kolkata so, i need more specific information about the city different-different areas and in it Hotel Manager - Mr. SK Singh help me a lot on personal level..Nice Budgeted Hotel
on Sep 11, 2017
Its a nice and budgeted hotel, rooms are well versed. Trained staffs, well groomed. My stay was nice for 2 days and food from the hotel is decent. Even transport, market in case a bit shopping is also very convenient.Really liked the experience
on Dec 16, 2016
I stayed at this hotel for around a week with my family and we really liked the experience. The staff is helpful and polite. The rooms were clean and well maintained. The popular park street is nearby, so we were able to spend time there as well. Overall I'd like to say that we would love stay here again.
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Overview
Situated 4.6 km away from Sealdah Railway Station, Hotel Heera Holiday Inn is a budget hotel which offers 24 hour room service with Complimentary WIFI facility. The hotel has an on-site restaurant which offers a variety of vegetarian and non-vegetarian delicacies. The hotel provides elegantly decorated rooms and suites which have an attached bathroom with supply of hot and cold water .The in-room conveniences include air-conditioner, TV and telephone.
Policies
Check in Check out
Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.
Policies
- Guest must be over 18 years of age to check-in to this hotel.
- As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
- The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
- Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
- Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
- There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
- All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
- Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
- Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
- The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
- The primary guest must be at least 18 years old to be able to check into this hotel.
- The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
- Child policy apply which may vary from hotel to hotel.
- Failure to check into the hotel, will attract no show charges as per Hotel policies.
- The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
- Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
- Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
- Note PAN Cards will not be accepted as a valid ID card.
- All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
- In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
- Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.