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Hotel Heera

1 room, 2 adults
Good
3/5

Wonderful breakfast on Jun 17, 2019

We spent 3 nights in this hotel. The breakfast provided is wonderful which many varieties, very i...Read All

28,Grant Street, Dharamtalla, Dharmatala, KOLKATA, WEST BENGAL, India, Pin-700013 , Kolkata
Amenities:
  • WIFI
  • Breakfast in the Room
  • 4W Parking Uncovered
  • Airport transportation
  • Lift
+ More

Rooms

Double Deluxe Super Room
Hotel Room
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Basic Triple Bed Room
Hotel Room
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Classic Triple Bed Room
Hotel Room
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Single AC Room
Hotel Room
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Double Economy Room
Hotel Room
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Deluxe Double Room
Hotel Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Wonderful breakfast
    on Jun 17, 2019
    We spent 3 nights in this hotel. The breakfast provided is wonderful which many varieties, very impressive! The location of the hotel is convenient and closed to big shopping mall. You can enjoy day & night shopping by walk. ... More
  • hotel_trip
    Cheap excellent hotel
    on Feb 3, 2019
    Good hotel in cheap price. The hotel mini far form airport. The hotel wifi speed is good. Hotel staff is good in behaviour. Very comfortable environment in area. In hotel room good view sawing. Atlast i told best hotel.... More
  • hotel_trip
    NOT GOOD
    on Jan 18, 2019
    Noisy location need to improve service outside is very crowded staff dont care about guest requirements only interested in tips. The room decor very shabby staff not very polite n rude. The front desk not helpfull the room rate very high compared to service.... More
  • hotel_trip
    Two to three stars
    on Mar 11, 2018
    To begin with; I am a budget traveler, a flash packer of sorts, and look for hotels in the $30 USD range. If I go over budget, no worries and if I find really cheap accommodations that suite me that’s an added bonus. I’m currently on my second tour of India (February 2018 - March 2018). I find that all the hotels I have stayed at are pretty much the same. No matter what price I paid (500 - 2500 INR) at any given hotel, I found the cleanliness to be substandard, the rooms outdated and in need of serious remodeling and maintenance appears to be non existent. Typically the bedding, linen, pillows and towels are worn, stained and should be replaced. Hot water and water pressure can be an issue and I have at times skipped a shower. Amenities are totally lacking, mostly you get a roll of toilet paper and a bar of soap. Most budget hotels do not clean the rooms on a daily basis, seems to be upon request. Wi-Fi is hit or miss, some places it was quite good, others not so much. Never found much in the way of English language channels on the television so I did not watch it. A visit from a mosquito or two was a nightly occurrence at just about every hotel I stayed at. India is noisy, and I found most hotels to be as well, from a combination of street sounds, staff and guests. In all honesty, none of the Indian hotels that I stayed at deserve more than three stars. Now to the review: Hotel Heera is a typical Indian style budget hotel; out-dated dirty rooms, grotty linen and towels, no amenities etc. I had a deluxe room which had a walk in price of just under 2500 INR, the booking.com price was basically the same. The positive : The Wi-Fi worked very well, plenty of hot water, English language television channels including a few news channels and a convenient location.... More
  • hotel_trip
    Good budget hotel
    on Oct 3, 2017
    The location of the hotel is excellent. Hotel is clean but NOT spacious. The 'Economy Double Room' was AC but very small (10x10 approx). The stair and the lift were too small. The staff were helpful but very much eager to take tips in every step! The hotel accept Debit/Credit cards for payment in the reception. Wi-fi signal was available in the room. I was charged more than the price mentioned in the 'menu card' for food. The person in the 'reception' denied to provide me any 'receipt' during 'check out'.... More
  • Excellent
    3
  • Very Good
    6
  • Good
    11
  • Fair
    3
  • Poor
    4

Overview

Hotel Heera is located 1.4 km from Eden Gardens and 2 km from the Mohun Bagan Athletic Club. The hotel is comprised of 27 comfortable rooms that are maintained with 24 hours room service. The rooms are also provided with air conditioning facilities, a minibar and a seating area. The en suites bathrooms come with a shower and free toiletries. The property also includes a ticket service, tour desk and luggage storage. The property is catered by its multi-cuisine kitchen serving Indian and International cuisine. The Hotel Heera is situated 0.5 km from the Lindsay Street Bus Stop, 1 km from the Esplanade Metro Station and just 3 km from the Sealdah Railway Station and 5 from the Howrah Railway Station.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.