on Jul 22, 2017
Mostly very unprofessional staff (except for one nice member who took our washing), they demanded (twice) we pay for our room which had already been prepaid online, they were very unhelpful when we asked questions about the area or hotel and there was poor communication between staff members.
The room was extremely small and it was covered in mostly dead small bugs that seemed to be shedding their wings all over our stuff.
The only good thing was they let us store our luggage before and after check in and check out.
We would not recommend this hotel.
Has been going downhill and now just a filthy dump
on May 30, 2017
I've stayed at this place for quite a few years running each time I'm in Delhi and sadly I've only noticed that it gets worse each time. The sheets are now threadbare and covered in stains, there's hair all over the floor and in the bathroom, you can hardly see your face in the bathroom mirror because it's never been cleaned and has toothpaste and soap splash marks all over it. Trying to get hot water or clean towels is a major mission, as is attempting to get soap or toilet paper. If you stay for more than one day the WiFi password and login changes every day so you have to keep going downstairs for a voucher. Food that you order from the restaurant is never what you've ordered and you have to pay 10% extra service charge on top of the cost when you check out.
There's no sheet changing or garbage collection from your room if you stay for a few days and when you try to find a boy to ask for this or to help you with your bags they're all downstairs in the lobby area sitting on the sofa watching TV dressed in filthy badly fitting uniforms whilst the rubbish and leftover food from guests piles up on the stairwells and corridors .
The noise from adjoining rooms is horrendous as well as full noise from the bar next door. The rooms are minute with just enough space to squeeze around the bed and the fans aren't balanced so they make a real racket when switched on.
All in all I have wondered why on earth I've bothered staying at this filthy hole over the years because there's always an argument over payment at the end of a stay even though prices have been agreed at the very start, and unfortunately the friendly co-managerJamal has gone leaving only the grumpy, disrespectful, abrupt and rude other manager who when I checked out today due to all the above reasons after a week's stay to move somewhere better purely said 'as you like' to me with no attempt whatsoever to apologise or encourage me to continue staying.
Avoid at all costs. There are many many other better choices for the same price in Paharganj.
on Jul 23, 2016
I booked through oyo.. the hotel is located in a convenient place..the room was very very small..dirty walls did not give a good feeling, bed clothes were very old and did feel clean at all.. the ac was running well and room service was ok.. I would avoid staying in this hotel in future.
Very Bad service
on Jul 6, 2016
We went this hotel with my family. This hotel is very terrible inside. Very bad service given by staff. Rates are very high according to facilities.Very small Room with smelly bathroom.This hotel is very unsafe in every time.
Great location, friendly staff, good food, comfortable rooms
on May 10, 2016
The hotel is right at the beginning part of Pahar Ganj, few minutes from metro. Employees are helpful and kind. The food is delicious and normal price. WiFi best I found in India so far. My room is a bit small, they may have bigger ones as well. It has fan and AC and many lighting options. Comes with flat TV with many channels and water heater. It is nicely decorated and bathroom is clean as well. You can feel they make effort to provide a good service.