Good Location and Rooms but Poor Food and Restaurant
on Nov 22, 2018
It was an average experience as per Treebo standards. Rooms were fine but the restaurant was poor. Service was fine but the food was poor. Location was good as its near to lake Pichola and City Palace. It was an OK type of stay as we particularly did not like the breakfast, and because of that we didn't try anything else.
The Worst Experience at Treebo !!
on Oct 12, 2018
I travelled to this hotel on 13 oct 2018 - firstly before checking in i called the hotel staff a day before to enquire about the facilities.. The receptionist Mr. Chandrakant was the most rude person on earth. He was of the attitude which indirectly said "come if you want to or don't come" ... He had absolutely no respect.. i wanted to check in an hour early so i reached the hotel and requested for an hour early check in amd that too just because i had small kids with me else i wouldnt habe done that... But Mr. Ravindra Singh was so rude and arrogant that inspite of having 2 empty rooms he did no co-operate absolutely.. i was paying for 2 days and checking out tomorrow evening i.e i was staying a night less and also skipping 1 breakfast but still he did not even adjust with me for an hour with a pre check-in .. i always travel for work and treebo people always adjust for genuine reasons but this hotel has the worst staff ever... I personally feel at such tourist places people are more genuine ang respectful and they treat us guests as homely people but this hotel staff was as if doing a favor on us...I recommend a hotel with better room better facility just adjacant to it.. plz do not book at treebo grande sita else am sure you will regrett afterwards... finally i cancelled the hotel on the spot and booked a beautiful room adjacant to this hotel..Very bad service from treebo... Treebo u have made ur genuine n regular customers unhappy ... Zero marks to you...
Good Room, Service needs to be improved
on Sep 26, 2018
Excellent Room with a Balcony too.. the only problem is I was told Wifi would be there but Wifi was not there.. Service via phone like asking for extra bed, coffee also took long time. Morning tea from the kitchen will be available only after 8.30..but hotel location is excellent..On main road, hardly a Km from Udaipur railway station. Room was excellent and well maintained.
Nice stay at great prices
on Sep 22, 2018
Overall hotel was good.easily approachable from railway station.staff was polite and is of helping nature.though they charged me 300 bucks extra for early check in.room was clean and properly arranged though had some issues in bathroom where shower was not working properly.Also pos machine was not working properly at hotel reception which caused me a trouble at last moment as I have to run for cash .overall it's a nice and comfortable stay with humble and polite staff.quality of breakfast served was okz and was served hot to the guest.all prominent points of tourist attraction was nearby to hotel location with cab facility both ola and uber easily accessible.the availability of fridge in room makes to enjoy ice creams in room during leisure time.thanks to team treebo for making my trip memorable. Request to please overcome small issues to make it best for someone next to come.will definately choose you For my next vacation trip and let my friends and family also to choose treebo for their next stays as well.
Excellent budget property
on Sep 20, 2018
The property is situated in the heart of city and is a neat and clean place
The service is good and the staff are very cooperative
The food served is equally excellent in totality the property is a value for money property