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Hotel Grand Westend

1 room, 2 adults
Good
3/5

Good Location and Great foodon May 15, 2017

Hotel has a great location and is just two mins walk away from PVR Vikas puri. Rooms are good and...Read All

G-6,Community Centre, Near PVR Vikaspuri, New Delhi, West Delhi, NEW DELHI, DELHI, India, Pin-110018 , New Delhi
Amenities:
  • Restaurant
  • Bar
  • Lounge
  • Room service
  • Banquet facilities
+ More

Rooms

Deluxe Room
Hotel Room
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Super Deluxe Room
Hotel Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Good Location and Great food
    on May 15, 2017
    Hotel has a great location and is just two mins walk away from PVR Vikas puri. Rooms are good and their inhouse dinning restaurant cum bar serves really good food. The only problem i had during my visit there was about the cleanness in the floor lobby areas.... More
  • hotel_trip
    Fun time with family
    on Jun 8, 2015
    We booked banquet hall for our uncle's 75th birthday. Menu was lavish and food was very good. Staff was courtious and available always. During late dinner there was slight crisis of plates but that was sorted immediately.. Overall a good experience and perfect place from small Punjabi Parties 😄😄👍... More
  • hotel_trip
    Pathetic is an understatement Here!
    on Dec 15, 2014
    We stayed at this hotel for attending a wedding. For once, I don't have any PROs about this place. So I am just going to mention the CONS about it! Read it to believe it 1. No Rooms were available when we went to check In 2. We had to wait 1 hour to get our confirmed rooms! 3. Rooms were pathetic and poorly maintained 4. The staff did nothing to help 5. The hotel is filled with marriage guests. Messing around the place 6. Noisy 7. Area is horrible All in all I'd definitely NOT recommend booking this place. There are better places to stay around Vikaspuri and definitely not this one!... More
  • hotel_trip
    My stay at Hotel Grand westend, Vikaspuri
    on Apr 29, 2014
    Booked room directly by Phoning this hotel after i found this from Google.wanted to visit a relative in vikaspuri so i was interested in Hotel in that area.Booked over Phone by looking at few photos.Went from Airport with my family.We were received well by the reception and shown to our room immediately.Room was very spacious.The Hotel was being renovated and some work was going on.Water in the Bath room was shut off and when complained it was restored.The restaurant in the ground floor was good and had bar also.The owner himself chatted with us and explained about the renovation project.stayed for 1 night.The hotel was located right in shopping area and PVR cinemas.While checking out reception had a problem with printer so i had to wait 1 full hour till it was restored.... More
  • hotel_trip
    Hotel Grand Westend, Vikaspuri
    on Jul 3, 2013
    I stayed in Hotel Grand Westend in mid-June for one evening, and three nights in early July 2013. The modern-style rooms are very spacious and roomy, and the furniture is attractive. The window AC unit, particularly during my second visit, worked very well, keeping the humid 36 degree day at bay. The water for the shower is often not cool during the summer, most likely because the water tank is on the roof and is heated by the mid-day sun. As this is the off-season for this hotel, which seems to cater to large groups such as wedding parties, perhaps my perspective is different. But I have had only really really good service, whether calling from the room or not. I asked for a few things, such as mineral water, attention when the wi-fi was not working, a sheet for the bed (they put thick blankets, which I don't really need when it's warm, on the bed), and a few other things and every single time, everything was addressed quickly and efficiently. There are also breakfasts that come with no additional charge offered in the downstairs restaurant between 7-10 am, and the aloo parathas and curd were good and came quickly. They also offer continental breakfasts. So while I've noticed that some people have complained about slow customer service, I've experienced quite the opposite during my four days here. Whether this is because it's the off-season, I don't know, as I don't think I've seen any other tourists here so far. The hotel is located in a shopping complex and is very close to a McDonald's, a couple of restaurants that serve South Indian and Chinese food, a cinema, a photocopy place, and some other stores. It is a 30 rupee rickshaw ride from the Janakpuri West Metro station. I should also note that on booking.com and other websites that I looked at, this seems to be the cheapest hotel around Vikas Puri that you can book online (single person, and as of this writing, it's 2200 rupees before taxes).... More
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Overview

Strategically located in the Community Centre, this budget hotel with a contemporary interior designs offer standard and deluxe rooms to stay. Guests can savour a multi-cuisine fare at the restaurant-cum-bar, which also serves cocktails and shooters. Private functions can be organized in the spacious banquet space of the hotel, which serve banquet menu from the restaurant, which includes non-vegetarian snacks and soups among others.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.