Good Hospitality and service
on Dec 3, 2017
Hotel Grand Venizia, New Delhi, offers a comfortable stay with its heart-warming hospitality and flawless service. Rooms are elegantly designed and exude warmth and comfort. The hotel is an ideal consign to meet business requirements for business travellers.
Good parking if you have a car. Could be a nice hotel if they have better maintenance and cleaning personnel.
A Good Hotel In The Wrong Location
on Oct 1, 2017
Grand Venezia started almost 4-5 years back in this area.The property is really beautiful and can give all the well known big hotel chains a run for their money but its the location factor which has proved out to be unfortunate for Venezia.I attended a family function here and was very happy with the service and food.Its a beautiful place no doubts about that.If you’re looking for a hotel in the North Delhi area then you can surely consider Grand Venezia as a place to visit.
Good bang for the buck
on Apr 25, 2017
Very nice hotel but poorly maintained. But very cheap prices. You get what you pay for.
Breakfast is OK. Staff was polite. Nice location, not a congested area at all. Good parking if you have a car.
Could be a nice hotel if they have better maintenance and cleaning personnel.
Most pathetic stay
on Apr 17, 2017
Booked hotel for family members on the occasion of marriage . But decision of booking this hotel was a big mistake . Pathetic air conditioning, staff is so rude and arrogant - we ordered food and we had to finally cancel the order after waiting for almost 2 hours then we wanted to check out he didn't allowed us to check out for 2 hours from 2AM to 4AM we were requesting him standing at the reception to change our room when he failed to allot another room , we told him to prepare our bill for checkout ,manager on duty so called GM -told us to wait till next day , when we asked his name I SIMPLY CANNOT TELL YOU MY NAME . Then finally we had to call the police and register complaint against the manager and hotel management .
Dirty rooms, bad service
on Apr 17, 2017
The room was very dirty when we checked in. We asked to hotel to get it cleaned, after the cleaning the bath room was not still clean. Attached photos.
Further, the food served in the room service was served in dirty pot. It looked like it was not washed in ages. Photo attached. The aloo parantha, was like aloo and parantha. The aloo coming out I'm chunks from the parantha. Photo attached.
The view from the room was of the street where one could see a public toilet on the road. Photo attached.
I had to call the guy twice to put the mosquito spray. The room is infested with mosquitos and there was not mosquito repellant.
Their is seepage in the walls across the hotel. The worst part is that in the room next to the power switches you will see seepage in the wall. This can lead to electric shocks.. I am afraid to touch any thing in the room. Every thing is coming apart. The toilet tiles are on the verge of falling apart.
The details mentioned that there is a safe in the room. But it's not in the room. It is at the reception.
The Wi-Fi is very slow.. so don't count on it if you have to do some office work...