• Home
  • India
  • maharashtra
  • Mumbai
  • Kurla
  • Hotel Golden Palace Pvt.Ltd

Hotel Golden Palace Pvt.Ltd

1 room, 2 adults
Fair
2.5/5

Great for a night and US consulate visitorson Jul 19, 2017

Location of hotel is great. It is near to consulate and airport as well. If you are single and wa...Read All

9 LB Shastri Marg Near phoenix Market city, Narayan Nagar kurla, Kurla, MUMBAI, MAHARASHTRA, India, Pin-400070 , Mumbai
Amenities:
  • Parking
  • Restaurant
  • Bar
  • Lounge
  • Travel counter
+ More

Rooms

Executive Room
Hotel Room
View Image

TripAdvisor Reviews

  • hotel_trip
    Great for a night and US consulate visitors
    on Jul 19, 2017
    Location of hotel is great. It is near to consulate and airport as well. If you are single and want to stay for one night then this hotel is great for you. Staff is very cooperative. Near by phonix mall, so you can visit that too. Problem with the hotel is, it is on main road and with the traffic going on you can't have good sleep. Also it doesn't have lift and I was staying at 3rd floor.... More
  • hotel_trip
    Budget stay
    on Jul 28, 2016
    A budget hotel with basic amenities. Rooms need maintenance. However stay was comfortable and the room service was good. They have a good spread of North Indian dishes on their menu card and as per Mumbai standards reasonably priced. No South Indian dishes available. ... More
  • hotel_trip
    good in budget
    on Jun 24, 2016
    I visited this hotel in the Summers. I booked two rooms. The rooms were small, but are clean. Bathrooms were clean and amenities were provided. The rooms were full Air-conditioned. Complementary breakfast was included in the tariff. breakfast was heavy and tasty. the hotel is near from Domestic Airport. Staff were little rude.... More
  • hotel_trip
    Had a nice stay at Golden Palace Hotel
    on Oct 28, 2015
    Had a nice stay at Golden Palace Hotel. The best thing about the hotel is its location. BKC, LTT railway station, International Airport and Phoenix Marketcity all are located within few kilometers distance.... More
  • hotel_trip
    Suffocating ambience
    on May 14, 2015
    I had a very troubling and frustrating stay at the hotel. Initially, the room allocated to me was on the third floor. There was no elevator to reach the floor making it very uncomfortable to access the room. Again, staying in the room has been very agitating. This is due to the location of the hotel on a busy road causing me insomnia at night. Not to mention, the noise is aggravated by industries located beside the hotel. Admittedly, these factories are involved in fabrication and repair of automobiles. The commotion is discernible throughout the day. Is it really a suitable place to have a hotel? Furthermore, the room condition has been absolutely dismal. The bathroom has had leaky taps dripping water at a fast rate. The room was unhygienic, wherein the bed sheets provided to my family had been torn and unclean. There was accumulation of dust underneath the bed indicating that cleaning had been the least priority of the hotel policies. What is more,although the hotel boasts of an excellent restaurant, its quality is absolutely mediocre. The food served to me at lunch was very spicy, and the decor was very nauseating, the proof of which could be observed in the unclean cutlery and contamination underneath the tables. Moreover, nothing is served before 7.30 am. This instigated inconvenience to me as I am an early starter. Last but not least, the hotel front office staff is uninterested in serving customers. At the time of checkout, when I wanted to leave my luggage with them for a couple of hours, they displayed an inappropriate gesture indicating that they were uncomfortable to have my luggage in their custody. This trend is quite contrary to what hotels offer in India. Therefore, I ended up carrying my luggage despite being inconvenient to me. In addition, the hotel charges an additional tax during the check out irrespective of the online booking, which is nothing but highway robbery. This exorbitant tax is levied in spite of not furnishing a basic Wi-Fi facility. Therefore, it is preferable to avoid the hotel as everything advertised about it is so misleading.... More
  • Excellent
    1
  • Very Good
    3
  • Good
    2
  • Fair
    0
  • Poor
    4

Overview

Located in close proximity to the famous Phoenix Market city mall and the commercial centers stands Hotel Golden Palace Pvt. Ltd. This hotel in Mumbai has comfortable and air-conditioned rooms available for accommodation. There is also an in-house restaurant namely Canopy which serves Chinese and Indian dishes to the guests. Plethora of other amenities like secure parking space and a travel desk to arrange for sightseeing tours are also offered within the hotel.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.