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Hotel Gardenia

1 room, 2 adults
Fair
2/5

Worst hotel ever I visited in Indiaon Nov 19, 2018

It is a racist hotel. The hotel has its own management rule which does not allow guest from Bangl...Read All

42/1B, Sarat Bose Road, Sarat Bose Road, Sarat Bose Road, KOLKATA, WEST BENGAL, India, Pin-700029 , Kolkata
Amenities:
  • 24-Hour Security
  • Telephone
  • Room service
  • Laundry facilities
  • Front desk
+ More

Rooms

Executive Room
Hotel Room
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Deluxe Room
Hotel Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Worst hotel ever I visited in India
    on Nov 19, 2018
    It is a racist hotel. The hotel has its own management rule which does not allow guest from Bangladesh and Pakistan. How funny!! This is the first time in India I faced the issue. If Indian govt. Can allow me to have Visa, why the hotel can not allow to stay? Even I am from UAE having residence visa and my wife from India, still I can not stay in the hotel. Regrettably it was my worst experience in my life... besides the hotel is having filthy and unhygienic env..how can such a hotel have rating 2 Star..it should not have any star rating..... More
  • hotel_trip
    Pathetic Dirty Worst Hotel
    on Jun 23, 2018
    We were made to wait for nearly 4hrs as the management kept on saying that ro rooms are available. But that was a lie cz we saw vacant rooms. They had no provission for early check in. Thr rooms are small and very dirty. The hotel is infact a dirty filthy pot hole. Bathroom is very dirty and small with no window or exhaust fan. Even the water from the bathroom comes into the living room. The most important thing is if u come to this hotel plz do bring a pckt of rat kill. You can literally see rats running across in the room. And also do bring a rope to tie the toilet seat rim, as it cant b lifted and if lifted it falls on your back while sitting, which makes terrible feeling.... More
  • hotel_trip
    A good stay but can be so much better if management decides to
    on Mar 20, 2018
    Hotel Gardenia is a tough hotel to review as there are some very strong points and some extremely weak points. We spent 10 days/nights in the hotel so got pretty familiar with all of their strengths and weaknesses. Here I shall try to jot down each and every point in the most elaborate manner possible: 1) Excellent location: The hotel is located very close to the Netaji Bhavan metro station and is next to a bus stop. Buses to almost all major parts of Kolkata ply through this route so travelling to anywhere is extremely easy. 2) Staff: Very cordial and attentive. They helped us with travel information whenever we asked. Towels, room cleaning, extra blankets were provided without any fuss. In general, they did not leave any room for complaints. 3) Locality: The hotel is located near a host of restaurants, shops and eateries. For a long stay, this proved to be invaluable as we were able to get snacks, medicine, meals and other useful stuff within walking distance. Cons: 1) Rooms have poor ventilation: The hotel came into existence by converting a 100-year-old residential building. Although restorations have been done, the hotel lacks proper architecture resulting in many windowless rooms. During the course of our stay, we inhabited two different rooms both of which had only a small opening serving as the sole window. This results in poor air quality and at times claustrophobic sensations. The lack of ventilation also means no inlet for natural light. At times it was hard to confirm whether it was daytime or nighttime outside without looking at the time. 2) Some rooms feel old: This is perhaps the by-product of converting an old building into a hotel. The rooms can feel quite old, gloomy and dusty at times. 3) The Geyser gave up: The geyser stopped working after about 4 or 5 days.While the technician tried to mend it, it was informed that there was a short-circuit and the bathroom walls had become electrified. Thus we were moved to another room. 3) We were moved to a smaller room: The movement itself was not a problem but we were moved to a much smaller room. There was very limited leg space and the some of the amenities were not present. We were not happy but were informed that there were no other rooms that could compare to the room we were earlier booked in. All in all, Hotel Gardenia was a mixed bag. You take it or you leave it, you cannot ignore the strong points.... More
  • hotel_trip
    “A journey to the centre of hell”
    on Dec 17, 2017
    Well to start with I must admit with everyone else that I haven’t seen such a dirty mess in my entire travelling career. It was a mistake that I booked the hotel simply based on the price. Should have gone through the reviews well. But I thank my stars that I had to stay for only one night as it was only a day’s work for me in Kolkata. The bedsheets were dirty, stinky and horrible. Nothing was clean and the ceiling and huge cobwebs. I mean who can be so dirty like this? The owner must be very dirty and unhygienic by nature which reflects in his hotel. The only positive is it’s location and perhaps thats what befools most of its boarders. My tip: simply avoid it!... More
  • hotel_trip
    A stay better be forgotten
    on Jan 22, 2017
    Only positive side is the location n afew courtesious staffs whom you will visit during check in, breakfast or fir any requirements. Negatives: 1) linens are torn n dirty. We were lucky that we were carrying one. 2) all most everything in the room is dirty- the couch ( where you cant just sit), tables , mat and anything you name. 3) Breakfast options are too minimal. 4) Our washroom had got an pipeline of waste water attached! Probably a joke! Tip: Donot book this hotel until you really have to stay in this location.... More
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  • Fair
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  • Poor
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Overview

Located in Sarat Bose Road, this budget accommodation is located in the heart of Kolkata's commercial district. There are 23 well-appointed rooms and suites to choose from. Guests can visit the colourful temple of Lakshmi Narayan, which is closeby, and unwind in its serene surroundings. The hotel is 16 kilometres from the airport and six kilometres away from the Howrah Railway Station, making it a convenient stopover.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.