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Hotel Gardenia

1 room, 2 adults
Fair
2.5/5

“A journey to the centre of hell”on Dec 17, 2017

Well to start with I must admit with everyone else that I haven’t seen such a dirty mess in my en...Read All

42/1B, Sarat Bose Road, Sarat Bose Road, Sarat Bose Road, KOLKATA, WEST BENGAL, India, Pin-700029 , Kolkata
Amenities:
  • 24-Hour Security
  • Telephone
  • Room service
  • Laundry facilities
  • Front desk
+ More

Rooms

Executive Room
Hotel Room
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Deluxe Room
Hotel Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    “A journey to the centre of hell”
    on Dec 17, 2017
    Well to start with I must admit with everyone else that I haven’t seen such a dirty mess in my entire travelling career. It was a mistake that I booked the hotel simply based on the price. Should have gone through the reviews well. But I thank my stars that I had to stay for only one night as it was only a day’s work for me in Kolkata. The bedsheets were dirty, stinky and horrible. Nothing was clean and the ceiling and huge cobwebs. I mean who can be so dirty like this? The owner must be very dirty and unhygienic by nature which reflects in his hotel. The only positive is it’s location and perhaps thats what befools most of its boarders. My tip: simply avoid it!... More
  • hotel_trip
    A stay better be forgotten
    on Jan 22, 2017
    Only positive side is the location n afew courtesious staffs whom you will visit during check in, breakfast or fir any requirements. Negatives: 1) linens are torn n dirty. We were lucky that we were carrying one. 2) all most everything in the room is dirty- the couch ( where you cant just sit), tables , mat and anything you name. 3) Breakfast options are too minimal. 4) Our washroom had got an pipeline of waste water attached! Probably a joke! Tip: Donot book this hotel until you really have to stay in this location.... More
  • hotel_trip
    mmm all negative reviews are true but there are some strong points
    on Nov 22, 2016
    I booked this hotel through Make My Trip for 5 days((( it was a mistake but i needed exactly this location( So i'm really experienced traveller and it's difficult to surprise me but they did it! 1) I've never seen such indifference on the reception desk 2) most of the problems of this hotel could be solved just with an ordinary wet cloth -everything is extremely dirty and dusty 3) I had a room with a window, but it was very noisy 4) fan and a/c were very noisy, but without them it is impossible to sleep 5) bed linen and towels are so dirty that it seems they are washed in coffee 6) the pics provided by the management on this site doesn't correspond to the reality 7) is it really difficult to provide a bottle of water per each room? but let's be frank - there are some positive moments) 1) location! location is perfect, not far from 2 metro stations, if you just cross the road and take a little street on the right side - you'll find amazing world of the unique bengali architecture 2) good price for food + nice south indian restaurant just in few minutes walk 3) laundry (reasonable price but not very quickly) 4) they have w-fi 5) nice soap in the bathroom so in general everything can be improved just with good management and cleaning but what is ok for a guesthouse (for example here I can stay using my own towels and bed sheet) is unacceptable for a hotel where you pay 1700-2000 (without breakfast) per night (if you think that it's too cheap and my expectations are too high for such price - just compare the hotels in this price range in Rajasthan/ Kerala/ Goa... More
  • hotel_trip
    One night stay at hotel..terrible
    on Jun 28, 2016
    The bed ...pillow....and blankets were not clean.....smell inside the room was not good....no fragnance spray has sprayed. However the location of the hotel was good . The cleaniness was not done...even the room was booked as deluxe but it was very small.... More
  • hotel_trip
    Horrible - you are simply cheated!!
    on Apr 5, 2016
    Had stayed for two nights in this hotel, booked primarily because of the location, and the photos on Travelguru. Management alloted a very disgusting room to me- a low ceiling room without any windows, smelling toilet and damp walls. The dirty toilet was found to have the paper wrap stating that the "seat has been disinfected for your protection"! Better not to write anything about fixtures, and the guys at the reception (they will simply decline to hear your complaints or your request for a cab). Just packed up and vacated the place at the soonest.... More
  • Excellent
    1
  • Very Good
    6
  • Good
    5
  • Fair
    9
  • Poor
    11

Overview

Located in Sarat Bose Road, this budget accommodation is located in the heart of Kolkata's commercial district. There are 23 well-appointed rooms and suites to choose from. Guests can visit the colourful temple of Lakshmi Narayan, which is closeby, and unwind in its serene surroundings. The hotel is 16 kilometres from the airport and six kilometres away from the Howrah Railway Station, making it a convenient stopover.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.