• Home
  • India
  • maharashtra
  • Mumbai
  • Santacruz
  • Hotel Galaxy

Hotel Galaxy

1 room, 2 adults
Very Good
4/5

Nice Stay Great Viewon Nov 16, 2017

We had booked via Airbnb to the vortex apartment and got a shared room it was alright. Great view...Read All

113,Prabhat Colony, Near Reliance Energy, Santacruz, MUMBAI, MAHARASHTRA, India, Pin-400055 , Mumbai
Amenities:
  • Parking
  • Internet Access
  • Restaurant
  • Transportation Service
  • 24-Hour Security
+ More

Rooms

Executive Room
Hotel Room
View More Images

In High demand

Superior Room
Hotel Room
View More Images

In High demand

TripAdvisor Reviews

  • hotel_trip
    Nice Stay Great View
    on Nov 16, 2017
    We had booked via Airbnb to the vortex apartment and got a shared room it was alright. Great view a kitchennete dining room. It was right next to Hard rock cafe so we had dinner there. However it is quite difficult for Uber or grab car drivers to search for the place as it was quite a small entrance and label is not relaly visible... More
  • hotel_trip
    Great affordable apartment in an excellent location
    on Nov 15, 2017
    We got a 2 bedroom apartment on the 55th floor for our family holiday. Being on higher floor, we had excellent views of the city. We also had views of Petronas towers from one of the bedrooms and KL towers from the other bedroom. The building is perfectly located with KL Menara tower on one side and the Petronas towers on the other. Petronas is within 10 mins walk, KL towers is probably 20 mins or so. There are quite a few pubs around the corner, so an ideal location for couples who want to enjoy the night life. Saying that, its ideal for families as well who want to be in the midst of city centre being so close to Suria KLCC mall. Apartments are family friendly with most amenities included in the price. Comfortable beds, refrigerators, stovetop, washing machine/dryers, etc. Daily housekeeping is included in the price as well. Overall it was a really good value for the price we paid for the whole week. There are certainly few things that can be improved. There are no cabinets, clothes hook or towel holder in the bathroom. There are no powerpoints in the bathroom for those planning on using hair dryers in the bathroom. We didnt have a toaster in our kitchen. We were on 55th floor and one of the lifts was not working. So the wait for lifts was painstakingly long. Common areas ( lifts and corridors ) do not have air conditioning. November is a wet season and the humidity was around 90%, so it a good idea to leave the air conditioning on when going out. Overall, we had a really good experience with the apartment. The staff are really good and friendly. Nisa from concierge was always helpful and ensured our needs were always taken care of. We were glad we opted for this one instead of the traditional hotels.... More
  • hotel_trip
    Excellent Accommodation, excellent location
    on Nov 9, 2017
    It was a really good, clean neat and comfortable place to stay. The apartment was kitted out with excellent decor, makes it a little home away from home. Location was really convenient, in the center of town, walking distance from Petronas Towers, Menara Tower and Suria Mall. Check in process was smooth, clear instructions from the apartment manager/admin. The entrance at the elevator was a little unkempt. There was no pool access.... More
  • hotel_trip
    superb serviced appartments
    on Oct 20, 2017
    excellent service and very helpful staff very good layout of the appartment very clean indeed and centrally located . very close to the klcc pavillion and kl tower. ample of parking its a happening place... More
  • hotel_trip
    Good serviced apartments in Klcc
    on Oct 18, 2017
    Visited klcc for a couple of days with a large family so needed a apartment rather than a hotel. Location is excellent within walking distance of the twin towers n kl tower.lot of good restaurants around. We were initially given an apartment on the 9th floor which was not satisfactory(unclean) so requested for a change. The one on the 22nd floor(2 bedroom) was very good with excellent views and cleanliness . No reception hence u have to coordinate with the manager via phone during check in. Manager Mr Morad was quite helpful and polite. No breakfast buffet but the apartments are well furnished for cooking. Overall a decent place to stay in klcc area if u are looking for an apartment accomodation. On site parking is available for a reasonable fee. ... More
  • Excellent
    5
  • Very Good
    6
  • Good
    1
  • Fair
    1
  • Poor
    0

Overview

Located at 7 km from the Juhu Beach, Hotel Galaxy offers free Wi-Fi internet access to its guests. The Andheri Railway Station is at 5 km from this Mumbai hotel. This property has 44 rooms equipped with mini-bars, tea/coffee makers, refrigerators, safes, desks, and TVs. All rooms have attached bathrooms. This hotel in Mumbai provides luggage-storage facility. Guests can also avail of services such as 24-hour room service, laundry, doctor-on-call. Some of the tourist spots that guests can visit during their stay at Hotel Galaxy are the Rock Beach (8 km), Hanging Gardens (19 km), and Taraporewala Aquarium (21 km). The hotel provides airport-transportation service to guests. The Koldongri Bus Stand is at 4 km from this property, whereas the Chhatrapati Shivaji International Airport is at 3 km.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.