Lake side hotel with good views
on Nov 22, 2017
Hotel Gaj Vilas is a hotel with excellent views of lake Pichola. Rooms are clean and comfortable with good staff. The views from the terrace are excellent. Overall a very good experience. The owner of Hotel Mr. Gajendra was very courteous and guided excellently making our trip unforgettable.
on Nov 21, 2017
We had a lovely stay here, the rooms were clean and we had a great view of the Lake. Breakfast on the roof top was superb, which was included in our room price! The staff couldn’t be more helpful, giving you everything you need to enjoy your stay in Udaipur! Definitely recommend to anyone coming here, everything was in walking distance to, which was a huge plus!
Thank you very much.
Hotel OK, staff needs training
on Nov 20, 2017
I'd like to list a few constructive complains that hopefully will help you to improve and give a decent service:
1- rude receptionist. Rule number one in a reception: smile.
Rule 2: be welcoming
Rule 3: be helpful
2- restaurant: apparently guests have to beg to get some extra butter to put on their toasts. This is the 1st hotel in 20 days that we had to beg for a few more toasts and butter.
The restaurant manager instead of taking responsibility and help his team, sits on a corner reading the newspaper.
The've been saying for 3 days that they run out of juice. Well, if he was a proper manager he'd be squeezing oranges rather than sitting with his phone.
The poor waiter was doing his best and taking care of the guests while attending all the complaints. Good job boy! (The one with the nice shirt)
Nice hotel in central part of town, smelly water from tap and shower
on Nov 13, 2017
We were moved to this hotel after a horrible experience in the hotel next door. Rooms are quite spaceous and clean enough. Very quiet at night and comfy beds, so had a good sleep. The water in the room (no. 101) smelled terrible though. Something we told staff, but it wasn’t fixed during our stay. We checked the water in the restroom downstairs, that was fine.
Apart from the water the room was lovely. Manager behind the reception was a bit pushy.
Best hotel in India by far!!!
on Nov 13, 2017
Me and my friend stayed here for 3 nights as part of a trip and unfortunately I️ fell sick... The hotel manager was amazing and helped call the doctor and brought lemon tea and bananas and everything to the room for me! I️ couldn’t have asked for more! I️ would definitely recommend the hotel to anyone travelling in Udaipur as we have been everywhere in Rajistan now and this has by far been my best experience even if I️ did fall sick!! I️ can’t thank the hotel enough and the city itself is beautiful too! Xxx