on Jan 21, 2019
had booked fairstay for a single day on 20th Jan. staff are very accommodative, a special mention to Mani who joined recently. Mr Fredrick(the manager) had called the previous day and checked our arrival timing, offered to help on anything that is required. Got upgraded from standard to executive room with no extra charges!! Thats called customer delight. Fantastic team!!
on Jan 11, 2019
We stayed in executive rooms.. excellent rooms with all basic necessities available.. only issue was the bathroom exhaust was not working and the hotel was a bit interior quite far from the main road and market..
Good value for money and good service
on Jan 11, 2019
I stayed in fairstay ooty from Jan 6,2019 for 3 nights with my mother and toddler. We booked an executive room with balcony for a good price. Mr. Muthu helped us a lot by assisting us and Mr. Satheesh from the travel desk who took us on a 1 day sight seeing towards pykara was such a good human being and very informative. The only negative I felt was the absence of a restaurant to atleast have tea due to the cold climate and dinner as well as lunch should be ordered well on advance so that the cook will come and make it.
The service from Muthu and Satheesh made our stay comfortable.
We will come again when we visit ooty.
Awesome stay with additional arrangements
on Jan 8, 2019
We stayed in fairstay for two nights from 30th December to 01st Jan. We got a perfect room for my family. We experienced new year Eve with good DJ and event thanks to Mr Karthik and management for arranging this. The food also good.
I definitely recommend the property among our friends and family Circle.
Excellent Hospitality... Thank you Fairstay Team
on Jan 4, 2019
We booked Fairstay through ChillTrip travel agent..We stayed 25th Dec to 27th
Dec 2018. .We were given family a family room in Ground Floor...The room was very neat and clean with all basic amenities..Food was awesome.. especially the Sambar they prepared for dinner...We were having a SPECIAL CHILD with us who can not eat outside food.. when we told the same to Management, Mr.Balasubramanim prepared the food especially for our child for all day during our stay... Really we thank him from the heart.. Thanks to Manager Fedrick for his support..Location is very good..it has children play area..our kids enjoyed it.. They arranged a surprise birthday cake for us as my sister in law,s bday was on 25th... Overall it's great stay in Fairstay.. Thanks Team Fairstay a