Rude and pathetic!!!
on Dec 23, 2017
This is my first review and things were so bad that I felt my responsibility to write one.
I visited with my senior and we had booked 2 luxury rooms using goibibo. When we had both moved to our rooms my senior visited me and told me that his room is much smaller in size and he has been given twin bed room instead of king bed that was booked. You could sense his annoyance.
When I asked reception, the lady would say thay she would get back and non surprisingly the lady never cared to call back. Aftrcseveral follow ups she was so
"COURTEOUS" to say that this was a premium room and we had allotted the luxury room to someone else by mistake and his manager Abhishek would take care of the things.
We called housekeeping several times but had little luck. Wifi was non operational, bathrooms were in bad state and had no soap. They donot even provide water.😞
Next day the manager told me that he has talked to goibibo to process the room tariff difference. He was pretty blunt and had no guilt or remorse and behaving as if he is obliging me by providing refund which anyways have not received in fact have not received even a single communication. Would not suggest this hotel to anybody who expects hospitality or courteous behavior
Very good in budget range
on Dec 4, 2017
I had to make a last minute booking due to a problem with a different hotel. However i had no regrets as the front desk was warm and welcoming even at the late hours as i had checked in at 3.30 in the early morning. Rooms are decent and well maintained. the room service too is good and prompt. Overall a very good option in the budget range.
Great Budget stay
on Nov 15, 2017
The location is a big plus. Walking distance from Metro station. 2 mins walk to main road. I stayed there for 4 days, in one of the premium rooms. The room was spacious and clean, especially bathroom, the cleaning service was adequate.
I ordered in one day and the food was decent.
Overall owing to the location and the good experience, I would stay again.
Hotel Not Worth A Stay
on Nov 12, 2017
This hotel is terrible. After checking in I saw the room was in a bad state with body hair lying on the floor and bed, patches on the bed linens, bed sheet and bathroom stinking, TV & AC remote not working, Furniture broken, Blankets dirty like its never washed, Incompetent staff. The hotel would not bother to even change the room or refund your money. Don't ever take this hotel. You would have a worst experience of your life. NOT RECOMMENDED AND NOT WORTH THE MONEY.
on Oct 26, 2017
hotel is centrally located,and rooms are decent. starting category rooms are small in size but premium rooms are spacious . i found this hotel neat n clean, room service is good, definitely it depends how you tip the waiter. staffs are helpful. hotel public area like lift,stairs, and corridors are cozy. overall its a good hotel to stay in minimum budget. front office staffs are we mannered.