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  • Hotel Esteem

Hotel Esteem

1 room, 2 adults
Good
3.5/5

Terribleon Mar 1, 2019

Me and my friend stayed here for 1 night. The room was very dirty, broken glass, dust everywhere,...Read All

6 A, Sushil Sen Road, Chowringhee Road, Bhowanipore, Elgin Road, Bhawanipur, KOLKATA, WEST BENGAL, India, Pin-700025 , Kolkata
Amenities:
  • Internet Access
  • WIFI
  • Restaurant
  • Transportation Service
  • 24-Hour Security
+ More

Rooms

Luxury Room
Hotel Room
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Executive Deluxe Room
Hotel Room
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Premium Room
Hotel Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Terrible
    on Mar 1, 2019
    Me and my friend stayed here for 1 night. The room was very dirty, broken glass, dust everywhere, dirty linen. Staff not very helpful. I will never stay here again. It doesn't deserve 3 stars maybe 2 by Asian standards definitely not European... More
  • hotel_trip
    Not clean. Not comfortable. Expensive
    on Feb 21, 2019
    The hotel was not clean, the surroundings are very dark and dirty. Wifi almost never worked. The breakfast was offered in poorly cleaned rooms that didn't really invite you to eat anything there. The price for this hotel was very high, they say this is a 3 star hotel but I think it's more like a 2 star. There is a shopping mall two blocks around which seems to be the only clean place to eat in the neighborhood. They have a Subway and a McDonald's restaurants. ... More
  • hotel_trip
    Nothing great to go there
    on Jan 12, 2019
    So I’ll start with searching for a good hotel on trip advisor only. For this particular hotel I read a lot of mixed kind of reviews. This budget I thought was under my budget and with some good reviews I booked it for 3 nights. Coming to hotel reviews, here we had not received any Welcome drink alike most of the other hotels. No warm welcome sort of things we were just assigned a room and our luggage was sent. I had booked a premium room but it was a small sized room with small bathroom as well. You will not find coffee maker in the room. There were just two pillows and one towel provided.we also had to ask for toiletries, it wasn’t in the room. We had booked breakfast which was not at all worth our money. Sometimes they even said that it is chargeable if you want to eat it in your room. They do not have dining area and they make it anywhere as per their requirements . In short i had high expectations from this hotel and it came out as nothing. I have given one star to it for it’s cleanliness in the bathroom. It’s the first thing I look in any hotel room.... More
  • hotel_trip
    Good budget hotel in Kolkata with good room service/reception.
    on Jan 3, 2019
    Pros - Decent location in Bwabanipur- an older residential area in Kolkata. - Great room service and front desk. Attentive and helpful staff. - Room service menu is of good value and ok quality. - Good bathroom and hot water. - A beautiful old residential building on one side - great view. - A Mcdonald in walking distance. - Not too far (apx 3-5 km)from central Kolkata attractions - malls, new market etc Cons - Bed and linens are not great - just OK - Room cleanliness needs to be better- need pest control.. - Window AC looked pretty beaten up. - No bottled water... More
  • hotel_trip
    Good Nice Hotel
    on Oct 25, 2018
    Well-maintained rooms, though some said they were small, i didnt find it to be small. They had a good service. Staffs are trained and well mannered. Sleep was comfortable, rooms are clean, has a good service.... More
  • Excellent
    36
  • Very Good
    61
  • Good
    22
  • Fair
    4
  • Poor
    15

Overview

Hotel Esteem is situated in Kolkata. This hotel in Kolkata has 24 hour front desk and concierge service. The hotel is situated 500 m away from Nehru Childrens Museum and 1 km away from Victoria Memorial. The rooms are well furnished with satellite television, direct dial telephone, air condition, sofa and a desk. The rooms have an attached bathroom with 24 hour hot and cold running water facility and other toiletries.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.