on Dec 4, 2017
We very much enjoyed our stay at Hotel Elphinstone. It is well located and provides good respite from the busy streets of Mumbai! We like to walk and found it was very possible from the location, even to Chowpatty Beach and to Colaba if you are keen.
However, the best highlight was the quality of service. Nothing is too much trouble, the hotel feels very secure. On our last night we had a very late train departing at 11pm. The staff allowed us to leave our bags during the day, and were happy for us to sit in the lobby and use wifi while we waiting for the train in the evening.
I would wholeheartedly recommend this very accommodating hotel and would certainly stay again.
"So nice to be back"
on Dec 4, 2017
This is the second time my wife and I have stayed at this hotel,and once again we were not disappointed.
The service here is excellent,due entirely to the helpful and attentive staff who work so hard in keeping the hotel spotlessly clean and ensuring you have a pleasant stay.
Breakfast is quite basic with a choice of eggs, toast and an Indian dish. There is no restaurant on site but good places to eat all around the hotel.
Located in the south of Mumbai and is very handy for Crawford Market and Gate-Way to India. Loads of shopping just a taxi ride away.
The black and yellow taxis are so cheap to use, you can travel across the city for around 200 rupee. Always ensure the taxi driver charges you on the meter!
Do not be put off at the outside appearance of the hotel as it looks very shabby, once inside its very different.
Service par excellence
on Dec 2, 2017
We arrived in Mumbai exhausted from the long hours of travel and waiting, past midnight. We were shocked when we discovered that we had to walk up 2 flights of stairs, with our luggage, to the Reception. But the moment we stepped into the hotel, our expectations were exceeded, every single time.
We were welcomed with a bottle of water, a snack and a single-use wet towel. The check-in was smooth and efficient. For a 2-star hotel, we were given complimentary breakfast everyday. Although the menu showed the standard types of eggs, the chef served us a local dish which was not on the menu - egg buji. It was awesome (a word of caution, it's not for those who can't eat spicy!)
Every evening, they serve a delightfully refreshing lime drink, a welcome respite from the tropical heat. A back & neck massager, as well as a foot massager, is also available, all at no charge. The room and bathroom is very clean and everything is in good working order.
Its close proximity to all the historical, architectural, cultural and shopping sites, made it very easy and convenient for us to sight-see, shop, come back to leave our things in our room, and go out again, more than once a day! Definitely suitable for those who like to do their own walking tours. I highly recommend Hotel Elphinstone as your hotel of choice in South Mumbai.
on Dec 2, 2017
We had a couple of extra days in Mumbai and this hotel was perfect for our needs: clean, comfortable, and a great location. We were within walking distance of the Crawford Market, and a short cab ride to the Gateway and shopping/restaurants in Colaba. Hotel staff was friendly and helpful with recommendations. Would stay again!
on Nov 21, 2017
Nice hotel very close to the CST Railway station. The hotel is an old building but well renovated into a good hotel.
We requested for an early check-in, it was approved,The staffs, reception personnel were very helpful in advise on what to do in the city.
Only thing they can improve is the choice and quantity of the complimentary breakfast.Overall a nice and enjoyable stay.