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Hotel Elegance

1 room, 2 adults
Good
3.5/5

Room size is much smaller than what is shown on websiteon Oct 8, 2017

Behaviour of staff is not good the behave such a way that they are doing favour on us the rooms s...Read All

7885/34,Ara Kashan Road,Pahar Ganj , Paharganj, NEW DELHI, DELHI, India, Pin-110055 , New Delhi
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Restaurant
  • Transportation Service
+ More

Rooms

Deluxe Room
Hotel Room
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Executive Room
Hotel Room
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Family Room
Hotel Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Room size is much smaller than what is shown on website
    on Oct 8, 2017
    Behaviour of staff is not good the behave such a way that they are doing favour on us the rooms size is small than what appear in image . Positive thing is that rooms r clean and bath room is is very hygienic. Food is little bit costly but affordable . The best thing is the location ie the best location to stay in Delhi If the management looks after the staff behaviour then it can be one of the best hotels... More
  • hotel_trip
    The days of elegance are long past
    on Aug 17, 2017
    This hotel was a real disappointment. On the website it looks clean and fresh, the reality however is that it is anything but! I had to be ask to be changed from the first room that i was assigned, as the smell in the bathroom was overpowering. Th place is not clean and needs a lot of maintenance. The TV didn’t work in my room for the 2 days that i was there in spite of asking to have it sorted out. The breakfast area is on the top floor - and is filthy! Th breakfast itself was very disappointing - save your money and best not choose the breakfast option. On a positive side, the front desk staff were friendly and responsive and the bed was comfortable. Would I go back - no.... More
  • hotel_trip
    Don't believe the photos!
    on Aug 11, 2017
    I'll start with the positives before going onto the negatives. Positive - its cheap. Its central. Comfortable bed. OK bathroom. Negatives - first impression when you walk into the lobby and your bedroom is - not too bad. However on slightly closer inspection you start to notice that its really quite dirty. Stains on the wall in our bedroom by the bin - hope they were cola or some other drink, if not, hate to think what it was! The windows are not double glazed so kept awake throughout the night by dog barking in alleyway below. The doors in the hallway of the floor we were on were being banged a lot between about 11pm-1am so that meant it was noisy. No instructions on how to operate the safe so ended up having to padlock our cases to fixture to feel that our key belonging (eg passports etc) were safe once we left the room. Breakfast next day - went up to the dinning room. Very bare, tables looked dirty. Nothing out. Man came out of room next to the dinning room that I had looked in on way in and it was so dirty, with food to be used for breakfast out on the floor where someone had obviously been sleeping! Looking at the dirt on the toaster and other equipment out on the buffet area decided we would give it a miss! Would I stay here again - no. When you look at the photos they show it is the rooms and lobby area but only after a major clean up and it is not representative of what it looks like on a day to day basis.... More
  • hotel_trip
    over all changed for better
    on May 29, 2017
    The staff at this hotel are more helpful, people at the front desk are more attentive..and far better experience. yes, if you get a good deal through makemytrip.com or goibibo.com is worth the stay.. Their breakfast is atrocious, so little to offer, it is not worth the pain to take their breakfast instead take a non breakfast package ..... More
  • hotel_trip
    Convenient Location, Reasonably Priced
    on Apr 16, 2017
    This hotel is in the heart of New Delhi, very close to the Railway Station. We arrived quite late, at around 2am, yet the check in was very smooth. Hotel is not as elegant as shown in the hotel website photos. However considering the price we paid for it, it is a decent place to stay in. Hotel had many guests staying with them. The rooms are modern but require little maintenance. Fitting an extra bed in the room will be a tough call considering its size. They dont provide any mineral water or accessories in the room nor any toiletries in the toilets. Staff are very co-operative. They have a travel desk too. It is a decent place and one can surely stay here.... More
  • Excellent
    42
  • Very Good
    32
  • Good
    27
  • Fair
    17
  • Poor
    21

Overview

Hotel Elegance in New Delhi offers a matchless hospitality to cater both business and leisure travellers. There are a total of 24 rooms spread across 2 floors to choose from. For corporate meetings, seminars and other events, the hotel maintains a business centre that is equipped with latest audio visual devices. An in-house restaurant is also available in the hotel to pamper the taste buds of its guests with delicious meals.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.