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Hotel East West

1 room, 2 adults

STAY AWAY STAY AWAYon Aug 23, 2019

It was actually a nightmare to stay. 1. Location was good 2. The Cheek in was a harrashment they ...Read All

, Kolkata , Kolkata
  • Parking
  • Newspaper
  • Room service
  • Front desk
  • Medical services
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Standard A/c Single Room
Hotel Room
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Standard A/c Double Room
Hotel Room
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TripAdvisor Reviews

  • hotel_trip
    on Aug 23, 2019
    It was actually a nightmare to stay. 1. Location was good 2. The Cheek in was a harrashment they denied to provide you rooms if you book with discounts from any travel websites like oyo/mmt etc. 3. The rooms were very dirty & smelly, Towels were unclean. 4. The bathrooms too small, unhygenic, with out basic needs, You will be scared to seat in commode due to dirt. 5. Staffs were rude & uncultured, They does not have basic scence of customer service and they will show you attitude. 6. Room service/Intercom for any need unavailable. 7.We can't eat the break fast as it was of very poor quality 8. Its a very old property with broken plasters. 9. A.C. also does not work properly. We can't slept the whole night.... More
  • hotel_trip
    It was a comfortable stay overall.
    on Nov 28, 2018
    It was a comfortable stay. The location was a crowded area and pretty jammed during evening hour . . Food was good but not a great experience. The staff was pretty courteous . The room though ead not up to mark.... More
  • hotel_trip
    Average Infrastructure . Beautiful room
    on Aug 29, 2018
    I was on work trip in Kolkata . So I had to stay for one day in this city . So searched a lot of hotels . But I found this hotel near to my work . First Impression i got from looking this hotel was average hotel . But once i entered my room . My impression was really different . Super interior . Clean room . TV was there to entertain . Staff were really polite . There is a complimentary breakfast not to forget .... More
  • hotel_trip
    Comfortable stay
    on Feb 22, 2017
    I stayed here only to spend one night. The hotel is centrally located and well connected to most of the places. Services there was satisfactory but cleanliness was an issue. A tram depot is also nearby from where you can take tram. ... More
  • hotel_trip
    Comfortable and affordable.
    on Feb 28, 2015
    Excellent service and good location make this and ideal hotel to stay in. Good and clean rooms at affordable rates allow you to save money for shopping. Has connectivity to all major locations of the city. Will definitely come back and stay here again. Had a great time. ... More
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Hotel East West is a budget property in the City of Joy Kolkata. Prominent tourist spots and transport hubs, including Sealdah Railway Station, The Indian Museum and Fort William are within 15 minutes drive from here. The hotel features 25 rooms, categorised as Super Deluxe AC Room, Super Deluxe Non-AC Room and Three Bedded Non-AC Super Deluxe Room. All rooms are well-decorated and provided with essential amenities like direct dial telephone and multi-channel TV. Guests can avail the facility of air/rail ticketing assistance from the hotels front desk. The hotel also offers facilities of car rental, doctor-on-call and laundry service. Hotel East West offers in-room dining facility, allowing guests to relish mouth-watering delicacies in the comfort of their rooms. Visit the famous Victoria Memorial or go shopping at Gariahat Market, which are located at a 10-minute drive from the hotel.


Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.