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Hotel Diplomat

1 room, 2 adults
Fair
2.5/5

Worse Place To Stay In Kolkataon Nov 30, 2017

horrible experience ... previously i gave 3 * but this time i had to write details about their se...Read All

10, Sudder Street, Sudder Street, Park Street, KOLKATA, WEST BENGAL, India, Pin-700016 , Kolkata
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • 24-Hour Security
  • Newspaper
+ More

Rooms

Standard Room (Non A/c)
Hotel Room
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Standard Room (A/c)
Hotel Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Worse Place To Stay In Kolkata
    on Nov 30, 2017
    horrible experience ... previously i gave 3 * but this time i had to write details about their service. 1.dirty room 2. broken toilet 3. horrible employees i came around 12.20 AM from the airport firstly they refused to open the gate tough i have my booking done online. they too 30 min argument to open the gate and refused to give me towels & the employee went back to bed. after one day when i checked out they asked for tips as they wake up 7AM for me. when i refused to pay extra tips they said to me never come back again.... More
  • hotel_trip
    Hell hole
    on Apr 19, 2017
    This place was the worst we have ever stayed in in our lives!! I cannot believe they have the nerve to charge what they do. The bed sheets are stained and dirty, there had been snots wiped all over the walls. Absolutely disgusting!! The staff don't even do the bare minimum and demand a tip on check out. They will make a scene if you don't tip them. I would have rather slept in the waiting hall at the train station. ... More
  • hotel_trip
    A backpackers hotel in a fantastic travelling location in sudder street, Kolkata...But do not keep further expectation
    on Oct 31, 2016
    A backpackers hotel in a fantastic travelling location in sudder street, Kolkata...But do not keep further expectation other than just a bed and basics. Free Wi fi works good, No Mobile network in some rooms, no privacy. But reiterating the statement, "Fantastic Location, nothing more"... ... More
  • hotel_trip
    Horrible Experience, Never Recommended
    on Oct 5, 2016
    The worst part is they didn't allow us to check-in after the confirmed booking through makemytrip. They need the same address proof on both the ids of the couple. Can anyone tell me that how it is possible for a newly married couple that they have the same address on both the ids. Always check them twice before check-in. otherwise your first days and mood will spoil only because of their worst policies.... More
  • hotel_trip
    Very Good Place To Stay
    on Jun 15, 2016
    Well I Stayed There Almost 6 times. owner of the hotel is simply amazing. very good person. wifi internet was available. but if anyone is going there after 12 pm the roomboy always misbehave sometime refused to open the door too. once i arrived around 1 PM from the airport they said they don't have any room. but very next morning i moved their and the owner said room was available. i am again saying it's a very good place to stay. but if ur planning to party late night careful with the service boys. or try to find another hotel. other wise with family this place is perfect.... More
  • Excellent
    4
  • Very Good
    22
  • Good
    14
  • Fair
    16
  • Poor
    28

Overview

Situated at a distance of 1 km from Indian Museum and Mother Teressa House, Hotel Diplomat offers 24-hour room service. This hotel is Kolkata has 1 floor and maintains 20 spacious rooms. Amenities like a cable television, desk and an attached bathroom with toiletries are available.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.