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Hotel Diplomat

1 room, 2 adults
Fair
2.5/5

Worst hotel for the worst priveon May 8, 2017

We arrived here at night and were grossly overcharged. Staff demanded cash on arrival and were ve...Read All

Lakkadd Bazar, Mall Road, Mall Road, SHIMLA, HIMACHAL PRADESH, India, Pin-171001 , Shimla
Amenities:
  • Restaurant
  • Room service
  • Laundry facilities
  • 24-Hour Front Desk
  • Medical services
+ More

Rooms

Luxury Room
Hotel Room
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Deluxe Room
Hotel Room
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Family Suite
Hotel Room
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TripAdvisor Reviews

  • hotel_trip
    Worst hotel for the worst prive
    on May 8, 2017
    We arrived here at night and were grossly overcharged. Staff demanded cash on arrival and were very incompetent. Room was without pillows and blankets. We had to ask multiple times for everything. Next, there was no water with staff telling us it would be fixed in 5 minutes on 6 different occasions. The double bed was ok but the single was truly laughable. TV is not working. When we ordered food we were rushed as it was last orders, this is understandable however, we asked for a minute to read the menu and our door was knocked on 4 times in that one minute. Staff member was then unable to take our order in both hindi and english? Food was sub par and overpriced. Seriously dont bother with this place they just want to fleece you for money and will ruin your impression of Shimla. You will leave unshowered and unhappy.... More
  • hotel_trip
    Excellent location.....Great service....
    on Mar 20, 2017
    Stayed at this hotel on 5 th and 6 th mar-2017,with my family and friends.I have booked 7 rooms.rooms are average, but clean.Must say about the location is very good,and the manager mr baburam ji ,and the hotel service boys are very good.some issue with the water ,but they were tried there best to solve the issue. i recommend this hotel for to stay at shimla.... More
  • hotel_trip
    A lot of potential
    on Dec 7, 2016
    Hotel Diplomat was nothing like the previous reviews, we chose one of the more expensive rooms which included a proper mattress, hot water and a clean room. Diplomat is in a great location and proved to be much better than the hotel we stayed at previously in Shimla. Suggestions: - Ensure there are showers in the rooms - Put rubber stoppers on the chairs at the 'Himchi' restaurant, as our room was directly below the dining area of the restaurant the noise of people moving chairs late at night and early morning woke us up & was very annoying. ... More
  • hotel_trip
    Not a good place to stay!!
    on Sep 24, 2016
    We had a stay in this hotel. The basic facilities such as towels, soaps, shampoos, etc. were also not provided by the hotel. The rooms were very untidy and despite many follow ups, nothing was done. Further, the hotel staff is very rude and take things very lightly. Overall, the stay was very uncomfortable... More
  • hotel_trip
    Bakwaas Hotel
    on Jun 15, 2016
    Khatara and bakwas hotel. Very bad room service. Intercom not working. Water shortage problem. No electricity backup available. If you have no other choice then stay in this hotel otherwise never stay in this hotel.... More
  • Excellent
    1
  • Very Good
    2
  • Good
    0
  • Fair
    0
  • Poor
    5

Overview

Hotel Diplomat offers 24-hour front desk facility to its patrons. This property is situated at a distance of 2 km from Shimla Old Railway Station. Hotel Diplomat in Shimla accommodates a total of 20 rooms which are spread across 3 floors. The rooms are well-equipped with conveniences like chair, wardrobe, television, bottled/drinking water and an attached bathroom with supply of hot and cold water.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.