on May 17, 2019
-- fly in soup; reven though offered a different kind of soup for replacement, they brought back the same bowl, only without the saucer on which I'd placed the dead fly.
-- under construction; hammering and drilling throughout the day, and still going on at 8:45 pm, at which point I left and found a better place.
-- manager seemed upset finding my window open; even though I had not touched it -- it was open like that when I was given the room. he left slamming the door to my room. accidentally?
-- had quoted 1200 rupees 10 days before. when I came, wanted 2000 rupees. I left, then the owner said 1200 is ok. I agreed. They did not mention the construction noise. With all the construction commotion, even the nice view doesn't provide enough peace and quiet to get good sleep or be able to concentrate for work.
-- light in bathroom was only intermittently working
TERRIBLE | HOTEL UNDER RENOVATION | OVERPRICED
on May 8, 2019
I booked this hotel through MMT. The biggest surprise we got was the whole hotel is under renovation. The room which we got had carpentar working right outside our room with all the wood cutting machines, hammers and wood dust everywhere. The washroom had leaking taps, buckets, walls full of water seepage, waterlogging even inside the room, broken almirah......... that was worse than even a room at a Dharamshala in India.
Finally we had to call MMT and then they agreed to change our room. The room that we got later on had a window towards garbage dump right outside it.
The staff was really rude. We arrived at the hotel early morning at 7AM, they did not even allow us to use Washoom to freshenup, we had to use Public Toilets outside the hotel.
The lady at the reception was helpful but other than her the whole staff was not even interested in helping customerds or answering any queries. Having travelled the whole world, I can certainly say that this was the worst hotel I ever stayed at.
We paid approx Rs 2700 per night during May 2019, looking at quality of our stay, it is definitely overpriced. There are hotels available at a much cheaper price with better ammenities.
Another interesting point, on Google Maps the location is incorrect. This Hotel is not located on "The Ridge", it is located on the "Lakkar Bazaar" which is about 200 meters from the Ridge. They've intentionally mentioned that location on Google Maps.
Properly priced, centrally located
on Dec 12, 2018
Stayed there with family, hotel is centrally located and can be accessed easily from the Mall Road. The service is good, ambience is good too. Rooms are big and neat, bathroom equipped with geaser, we didnt got hill view rooms but the view from their open restro is amazing.
Cozy and pocket Friendly
on Nov 20, 2018
this was my first time in Shimla and I stayed there for one night. The room is clean and the best part is here one will not get the problem of water scarcity which is a big issue in Shimla and in other hotels surrounding this place. Staff is great very polite and helpful.
on Nov 3, 2018
We stayed here for a night but the rooms were not good. The website shows different picture from what the actual room is. Overall an average hotel, but the staffs are good. Also the location is good and mall is 10 minutes walks from here.