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Hotel Diamond Suites

1 room, 2 adults
Good
3/5

Nice Hotelon Jun 17, 2017

Very nice accommodation.. good behaviour of staff and receptionist.. very neat and clean hotel.. ...Read All

17/A, Near Bangladesh Deputy High Commission, Karaya Road, Park Street, KOLKATA, WEST BENGAL, India, Pin-700017 , Kolkata
Amenities:
  • Internet Access
  • WIFI
  • Restaurant
  • 24-Hour Security
  • Room service
+ More

Rooms

Standard Single Room (Wi-Fi Free)
Hotel Room
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Executive Double Room (Wi-Fi Free)
Hotel Room
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TripAdvisor Reviews

  • hotel_trip
    Nice Hotel
    on Jun 17, 2017
    Very nice accommodation.. good behaviour of staff and receptionist.. very neat and clean hotel.. rooms are too good.. only 4 km from sealdah railway station.. hotel is located in main city next to park circus 7 point.. price is little bit high... but ok for one or two days..... More
  • hotel_trip
    Small rooms, unclean
    on May 5, 2017
    Small rooms, unclean as well & really bad ambiance, you can get a good hotel in the same price. The staff was OK but over all experience was really bad. I will never recommend this place for anyone anytime.... More
  • hotel_trip
    Comfortabe and good hospitality
    on Jan 14, 2017
    Nice hotel near Park circus. 2nd floor rooms are better I guess. Spacious rooms with nice room service..Nice Owner and very gud staff. But in 1 km redius u won't find much. New Market is around 4 km away. For all your needs u have to take a taxi or Auto rickshaw. Hotel is far from the busy crowd. Many medicine shops and doctors are nearby. Overall a comfortable and nice stay...... More
  • hotel_trip
    Filthy
    on Jan 29, 2016
    We chose this from the lonely planet recommendation. It fell far short of their review. Room was disgusting - sheets and pillowcases dirty (pubic hair and snot on both) and bathroom not cleaned. And the whole place stunk of cigarette smoke. Had we not arrived late and spent an hour trying to find the hotel in the dark we would have left immediately. Instead we fled as soon as we woke the next day. The front desk guy hung up on me twice when I rang to try to get directions and when we finally arrived made no apology or acknowledgement that he had done so. The worst place we stayed during our month in India. ... More
  • hotel_trip
    A mouse and inappropriate staff
    on Oct 28, 2015
    This was the worst hotel we stayed at in India! There was a mouse in our room and it took a lot of hassle to get someone to sort it out! The guy on the front desk was really rude and made us feel unwelcome. The bell boy was awful and came up to our room 7 times in an hour bringing us things that should have been in our room like toilet roll, soup, and bed sheets (which were dirty). He also repeatedly tried to get us to eat on the roof terrace so he could serve us. We told him on the third attempt that my partner had a business meeting he had to take via Skype, he had to hang up and call them back because he wouldn't leave the room! Later he bought 2 friends up to take selfies with us despite the on going meeting, at which point he thought it was ok to grab my bum as the photo was being taken. After that we kicked them out and called the front desk to stop them coming up. The whole experience was awful! Do not stay there!... More
  • Excellent
    4
  • Very Good
    13
  • Good
    6
  • Fair
    1
  • Poor
    10

Overview

Located at 4 km from the Kolkata Zoo, Hotel Diamond Suites is a hotel in Kolkata that provides Wi-Fi access and breakfast to its guests. The hotel is accessible from the Kolkata Railway Station (9 km). Spread across 3 floors, this hotel has 12 rooms. Each room has an attached bathroom. It also has a mini-bar, microwave, refrigerator, satellite TV, and tea/coffee maker. This accommodation in Kolkata houses a coffee shop, restaurant, business center, gymnasium and swimming pool. Additional facilities include currency exchange and luggage storage space. Few places to visit are the James Prinsep at 5 km, Nicco Park at 9 km, and Victoria Memorial at 3 km. Hotel Diamond Suites offers travel assistance to its guests. It is accessible from the Khudiram Bose Sarani Bus Stand (16 km) and from the Netaji Subhash Chandra Bose International Airport (20 km).

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.