Scammed into staying here
on May 12, 2019
Sadly, I got scammed by a taxi driver and a “visitor center.” The taxi driver told me he couldn’t get to my hotel (previously booked) because the street was blocked because of the local elections, so he took me to a visitor center. There, they took advantage of my terrible jet lag (and I have to admit, I am also guilty for falling for it) and booked me for an overnight stay at Neemrana Fort-Palace. Neemrana was fantastic, but on my return to Delhi, the agent booked me overnight at this hotel - Hotel De Gold. He told me it was 3-stars.
It was like going from Heaven to Hell. The place is a dump. It is a Zero-stars hotel. Filthy.
If you get booked here, do yourself a favor and cancel it.
Hotel De Gold - Personification of Sloppy Service & High Handedness!!!
on Sep 6, 2018
Hotel De Gold!!!
Over the course of my life, i have had the pleasure of residing in many hotels & cities.
However, my stay at “Hotel De Gold, Karol Bagh, Delhi” has set the new benchmark for Sloppy Service & High Handedness!!!
STAFF — (1/5)
At the entrance one will be greeted (read berated) by a man with "Chandan Tikka” (Sandalwood Vermillion) smeared on his forehead. His superpower is “Being Rude” — to the point of being downright obnoxious!
SERVICE — (1/5)
Believe it or not — Zero (0) is actually a Good Rating for this hotel!
— One has to call the reception 2-3 times to get Water / Toiletries delivered in the room. And this is after you requested for water while entering the hotel lobby after an arduous day.
— IMPORTANT (if you intend to order food from a Food Delivery App / Grab Takeaway!)
Please carry your own cutlery with you. The hotel staff will inform you (& rudely at that) that since you have not ordered food from the hotel — They can not provide you with Plates or bowls!
This has got to be the most audacious response I’ve ever heard from any hotel property.
Old & Faded Linen — The linen is not cleaned at regular intervals.
Wi-Fi — Over the course of my stay in “De Gold”, the hotel Wi-Fi has not been functional for a single day. The reasons attributed range from — Network issue to no answer!
Mobile Network Issue — There is barely any network coverage for most of the Mobile Service Providers — Airtel/Vodafone/Jio included.
Hard Water — The water in the washroom is more salty than many rivers!
Hot Water — There is no provision of Hot Water in the washroom.
Food — The entire food menu is exorbitantly priced. No wonder, people (Me included) prefer not to order as long as possible!
OVERALL — (1/5)
Why the 1 rating you ask! — Well, cause the hotel is located in Karol Bagh, Central Delhi.
Other than that, there was no positive outcome of residing in this property!
Hotel De Gold
on Oct 9, 2017
Warm Welcome as always.Good facility value for Money. Good Hospitality.Nice Food ,Every time refurbished with new amenities and facilities .Always new facility and Decors.Superb Staff always helpful.Heartiest Thanks To Mr Gagan Arora and Staff.We are willing to Come again .We enjoyed our Stay
Tourist from Mauritius
CHEATERS and should be punished
on Oct 1, 2017
One of my foreigner freind named Chang Che Li stayed there for a night, as he was not having any online booking of this property so went directly to this place and these guys asked him to pay $120 for one night and after so much request, they reduced the price for few dollars (THESE ARE THE HOTELS WHICH ARE DEMOLISHING INDIA's REPUTATION IN WORLD)
They also forced him to sign on a paper for not complaining anywhere about there misbehave and mentioning that they provided good services, after only they gave him Wifi password.
It's really ridiculous to have such kind of hospitality in the Capital city of the country.
They have the setting with taxi drivers too and threaten foreign customers to checkin in this hotel instead of their reserved one , as due to festival all the roads are blocked and going to there hotel would be dangerous. #CHEATERS
on Aug 22, 2017
Very good service provied hotel team and breakfast very good taste and dinner good location hotel staff behiver very good positive dinner is very good taste all of u hotel is very good i am suggest to my friend and family