Poor hotel, bad management
on Mar 30, 2018
Room is spacious and has nice furniture. Unfortunately the room is not maintained. The sheets are stained, the duvet cover was dirty with bodily fluids dried on. I informed the front desk but did not receive fresh linens. The room was facing the street and traffic is very loud. Bathroom is small and awkward. Shower was not hot but lukewarm at best. If you flush the toilet it sprays toilet water everywhere.
The front desk staff insists that you leave your key when you leave. When I told the front desk staff that I was expecting visitors another man flew into the lobby and was quite rude in stating that this is not allowed. I explained the visitor was coming for business purposes and I would be happy to leave the door to my room open while we talked but they still refused. They based this decision on a poorly spelled paper sign which they claim is their hotel policy. When I booked the hotel online there was no mention of this policy. Instead I had to meet in the lobby which was incredibly hot and crawling with flies and mice. What a poor impression this left on me and the local visitor and his family! The hotel has a lift, but you have to climb steps to get to it. Also, the door to the lift doesn't close automatically, so it was often stuck on another floor and was not available for use. The Wi-Fi in the hotel did not work. It allows you to connect to a router but there is no internet connection. The staff failed to understand the difference.
It is a shame that this hotel isn't better managed. They seem to have no interest in guest comfort or leaving a good impression.
on Feb 20, 2018
Even though we had a booking few days ago for this hotel for our short and sudden visit to the city, they had a lots of funny queries, of our booking finally they showed us a room available, I never imagined ! No one would like to stay there room no 501, when we refused to take that, they finally helped us get in another near by hotel, I feel they should have trained staff for reception and bookings
Nice transit hotel from Ahmedabad airport
on Jan 3, 2018
I was traveling with my elderly mother to London. We needed rest before boarding flight via Mumbai. I had to travel 4 hours by car to Ahmedabad from bhavnagar.
I found this hotel suitable to rest with good large rooms, helpful staff.
Owner Mr Mohsinbhai Verteji was very helpful in arranging a nice quiet room with morning tea at 4 AM.
It's a nice hotel for visit to Ahmedabad at reasonable prices.
on Nov 25, 2017
I stay with friends at this hotel for one night. It was nice hotel with good room. Room was large enough for couple stay. Nice service from hotel staff. One plus point is that location. From here river front was only on walking distance. So you can also took benefit of it.
Hotel crystal inn
on Aug 31, 2017
Nice hotel with having all the amenities which are needed for the couples. Good bed and having decent place in the centre of the city which is near to the every where. River front is just 2 min distance.