Excellent hotel with very good accessibility
on Nov 12, 2019
The best part about this hotel is obviously its location. The rooms are spacious, there was central heating, hot water in the tap all the time and that made you feel very comfortable the moment you reach your room after travelling on the winding roads. The food was awesome and they all serve you with a big warm smile.
Great choice in Shimla
on Oct 30, 2019
Central location, great views, comfortable rooms and excellent food.The Indian and Chinese menus are both very high quality. Their Kung Pow chicken is a highlight! Great spot for a sunset drink.
Do yourself a favour and book into Combermere to enjoy Shimla.
Good location poor service
on Oct 16, 2019
We booked for 2 nights at this hotel after reading the reviews on trip advisor. As far as location is concerned it is in the centre with a lift to the mall. The reception staffs attitude and behaviour is awful and they are not all helpful. Eventhough we booked for 2 night stay we vacated next day and moved to another hotel nearby and due to various issues the reception staff didn't bother to sort. Defintely this is not a 3 star hotel as mentioned everywhere. The reception staffs attitude and behaviour to the guests needs to change and shouldn't lie to the guests when asking for help. Rooms are big, restaurent good and location is great. The rooms are so cold and won't survive without an heater. The bedding is old and rough and has seen good days. The electrical points in the room is defintely an health and safety hazard/issue and I
wouldn't be surprised if a major incident
occur in the room with electrical shock.
Gaming room is good for children
on Sep 22, 2019
They provide big room and many things to spend some time. They have gaming room newspaper and with good dj/bar . We planned to stay there for some day to see all area from here and know there cultuture
THE BEST LOCATION IN THE TOWN
on Sep 16, 2019
A very nice property bang on the most sought after tourist place, The Mall, in Shimla, the Queen of Hills. The best thing about this property is Location, Location and Location. This property has got its own private lift to take you to this hotel and also to take you to the Mall, saving your time, money and effort to go through the Government Tourist Department lift to reach the Mall.
If you are driving, Valet parking is provided free but the parking is paid.
The rooms and bathrooms are spacious and comfortable providing you nice view of the valley in front, some rooms are provided with balconies also.
The staff is polite and courteous, providing service with smile. The House Keeping Service was very prompt. The Hotel Manager, Mr. Rana takes personal interest in making your stay comfortable. There were some minor issues with our room which were promptly taken care of by Mr. Rana.
The complimentary breakfast was fairly good and tasty. The F & B Manager, Mr. Chouhan and his staff was taking good care of all our requirements. They have very nice restaurant called ‘Café Sol’ on 8th floor with opening to the Mall. This restaurant offers very nice, tasty and well presented Continental cuisine (other cuisine also served). The food is prepared in a modern, very neat and clean open kitchen.
Popular tourist attractions, such as, Town Hall, Gaiety Theater, Scandal Point, The Ridge, Church etc are within walking distance of this property. Similarly the best shopping experience in Shimla is available on The Mall itself.
I would like to highly recommend this property for stay during your visit to Shimla.