on Dec 18, 2017
Stayed two nights 26 Oct and 03 Nov 2017, in transit from IGI airport.
Booked through Expedia to include transfers from IGI, late checkout and breakfast. Very pleased with our choice.
Professionally run hotel not far from IGI with everything such as lifts, air conditioning, smart TV, hot water working.
Although in a crowded area the hotel was peaceful.
Good breakfast and we saw locals having lunch and dinner in the restaurant with us which was proof of good food at reasonable prices.
Driver waited for us on arrival with name board on both occasions despite me not having an Indian mobile phone.
On the first drop off a 'Tourist' taxi arranged by the hotel charged IRs 150 as a drop of fee.
When I mentioned this to the hotel they said that the driver should not have made that charge and on the second drop off the driver did not even wait for my customary IRs 100 tip! Well done hotel.
Booking through Expedia I did not incur currency conversion charges and credit card fees and got the backing of a UK company.
Disappointment. Hotel was nowhere close to being 4-star.
on Dec 17, 2017
We have booked this hotel as we saw that it is rated as a 4-star hotel near the airport. This was so deceiving it was probably a 1.5 - 2 star and nowhere close to being a 4-star hotel. I mean if I had read it as 2-star and got the service that I received, then I will not have much comment to it.
Cleanliness: The floor felt dusty. We initially thought that it was our feet but after washing our dirty feet, the subsequent visits to the toilet still left the same dirt on the floor. So every visit to the toilet required thorough cleaning of our feet as well.
Amenities: Lack of amenities. We booked for 3 pax but for both nights, we were given enough for 1-2 only. We had to keep calling the housekeeper to asked for more toothbrushes, then towels, then wifi and etc.
Room condition: It was winter and the room was sssoooo cold. There was no heater in the room and the floor was just plain cold. We were technically freezing in the room and had to wear our winter jackets to keep ourselves warm.
Hotel classic diplomat. Chief cook Gaje Singh Bisht
on Dec 16, 2017
The HOTEL CLASSIC DIPLOMAT is very welcoming from the start and throughout my stay. The hospitality of the friendly and helpful all professional. The room was lovely. Clean crisp sheets on a very comfortable bed, clean bathroom with a powerful shower. Breakfast was good fresh food, coffee was great. The food was absolutely wonderful, from preparation to presentation, very pleasing and a great value for the price.
Especially I want to mention Chief cook of the hotel Gaje Singh Bisht, He is wonderful, amazing person, he could prepare whatever you want, I was surprised that he well speaks Russian and of course English, I guess not only.
I would recommend this hotel to all travelers!
Excellent food and outstanding service
on Nov 30, 2017
This restaurant was absolutely perfect and actually we couldn't fault one thing!
The food was perfect and the customer service was faultless.
Thank you to all the staff. This is what you call excellent all round.
Thank you, we will be back :)
Special thank you to Kamal who knows his job inside out and excellent at it. 👌👍
on Nov 14, 2017
1. Very near to IGI airport.
2. Easily detectable as its on Jaipur express highway
1.Staff behaviour average
2. Hot water not available round the clock.Everytime u have to ask the staff to start hot water.
3.Dinner place is full of alcoholic smell
4. Room windows have no grills. U just alide the glass any one can enter the room without much effort. So be careful.
Overall not recommended