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Hotel City Castle

1 room, 2 adults
Very Good
4/5

Good Room and Fantastic Hotelon Nov 30, 2017

The rooms were medium in size and was not properly looking like hotel but the lighting was not pr...Read All

1100/12 Naiwala,Ilahi Baksh Road, Karol Bagh, NEW DELHI, DELHI, India, Pin-110005 , New Delhi
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Restaurant
  • Airport transportation
+ More

Rooms

Deluxe AC Room
Hotel Room
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In High demand

Suite
Hotel Room
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In High demand

Deluxe Non AC Room
Hotel Room
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In High demand

TripAdvisor Reviews

  • hotel_trip
    Good Room and Fantastic Hotel
    on Nov 30, 2017
    The rooms were medium in size and was not properly looking like hotel but the lighting was not proper in the rooms. Breakfast was good and food quite okay in taste.Staffs service was not too good but overall okay.... More
  • hotel_trip
    My favorite home
    on May 3, 2017
    I dont remember how many times i have visited this place with families and friends.... everytime I get same response like earlier. Some staffs are awesome they are ready to help even 3am in the morning. Nice food especially egg burji and paratha and please do not forget to order masala tea....yummy Walk in distance from metro station...famous gafar market is also near by...... Best place for business and shopping trip Good Luck......Cheers ... More
  • hotel_trip
    First trip to India
    on Oct 30, 2016
    Choosing this hotel every time I travel to India, very good location(2 sub stations to Delhi center) for best price, staff is extremely friendly , providing full service in order to solve every problem you have... More
  • hotel_trip
    Nice budget hotel with greedy staff
    on Feb 24, 2016
    We booked this hotel for one day as we planned to stopover at Delhi on our way to Shimla. They will also allow early check- in w/o extra cost. Not much issue with the hotel rooms are of OK size and clean.They don't have their own dinning hall but provides food 24x7 in room and Food quality is good. Our main issue was their staff and their greedy attitude. They will expect you to tip them for every service they provide, it felt like extortion. For e.g. we had already tip the attendant in the morning when we checked in but in the evening another guy knocked our room for tip and his excuse was "sir aap ne tip diya woh toh morning shiftwala tha mein toh abhi aaya hu." As well don't expect them to return change from whatever you have paid in cash. Any amount less than 100 is considered as tip by the staff. Please lock your room properly from inside as their staff do not have manners to knock and wait , they will try to open the door from outside. We didn't face much problem with everything as we just stayed for couple of hours but if someone is planning to stay for longer period then I would not advice it. ... More
  • hotel_trip
    Good as like home
    on Jul 21, 2010
    Enjoying a prime location, Hotel City Castle Hotel is situated in the centre of New Delhi. Complementing its modern design is commendable service & staff members are friendly and very caring.... More
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Overview

Hotel City Castle is located at 1 km from the Bhooli Bhatyari Regional Park and is accessible from New Delhi Railway Station (2 km). This hotel in New Delhi provides round-the-clock Wi-Fi connectivity. All the 32 rooms in the hotel are air-conditioned and have attached bathrooms. Amenities in the rooms include satellite televisions, direct-dial telephones, and refrigerators. At this accommodation in New Delhi, guests can avail of doctor-on-call, laundry, and round-the-clock room service. It also houses a roof-top multi-cuisine restaurant, coffee shop, and conference room. Places of tourist attraction are the Humayun's Tomb at 11 km, Akshardham at 12 km, and India Gate at 7 km. Hotel City Castle can be reached from the Karol Bagh Bus Stop (1 km) and the Indira Gandhi International Airport (16 km). The travel counter provides car rental and airport/railway pickup service to its guests.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.