• Home
  • India
  • tamil nadu
  • Ooty
  • Charring Cross
  • Hotel Charring Cross

Hotel Charring Cross

1 room, 2 adults
Fair
2/5

Worst Hotel - not suitable for family stayon Apr 22, 2019

Charring Cross Hotel used to be one of the go to places in Ooty some years ago. Also located in t...Read All

52, Charring Cross Complex, Garden Road,,Charring Cross,OOTY,TAMIL NADU,India,Pin-643001 , Ooty
Amenities:
  • Doctor on Call
  • Dry Cleaning
  • 24 Hour Power Supply
  • Laundry facilities
  • Wake up service/Alarm clock
+ More

Rooms

Superior Room
Hotel Room
View More Images
Standard Room
Hotel Room
View More Images
Executive Room
Hotel Room
View More Images

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Worst Hotel - not suitable for family stay
    on Apr 22, 2019
    Charring Cross Hotel used to be one of the go to places in Ooty some years ago. Also located in the city center, you generally expect something really good and comfortable. Sorry to say but it has been a worst experience. This hotel is meant only for bachelors and for a very low budget. Mind you, the room rent is about INR 1,500 per night for a normal room which is not cheap by the way!! We stayed on 17th April night. Location - very good, in the city center. You can just walk around and find hotels, shopping, etc., Room - very very poor. The room that we were given was used by someone else i guess. There was groundnuts strewn all around. The room was very damp and smelly. There was lot of dust on the blanket...the dust was rising even with just placing the hand on the blanket. We immediately asked for change of room and were given. The new room also was not any better. The pillows were stained. The bathroom did not have a health faucet, strange to find no health faucet in this era. The hot water that was supplied in the bathroom was smelly to say the least and looked like the lake water being directly pumped to the hotel. There was hole in the window glass and cold air was billowing in from the outside. When asked to repair, the person in the reception gave us gyan saying, "Madam, in Ooty there is no air, so if you are getting fresh air why you worry?" After getting into an argument they did some patchy work. The room door was very creaky and it felt like a room door from a horror movie. The room latch was not working and we had to use manual lock & key The switchboards look like coming off any moment and I was lucky not to get an electric shock when using the switch board. There is not lift facility in the hotel. How do take elderly people to such a hotel and all the rooms are either on 1st or 2nd floor. How can elderly people climb up the stairs? Overall a very bad experience, we wanted to get out of the hotel even without taking bath the next day lest we incur some infection.... More
  • hotel_trip
    Suitable for bachelors on a budget trip
    on Apr 15, 2019
    Expect very less of this place, else you will be disappointed. Pros and Cons below: 1. Available within a pretty decent budget. 2. Highly populated area - If you like a crowded place on your vacation. But you get pretty much everything in your vicinity ranging from local fruits to international brands/items. 3. Rooms are not up to the mark. 3 people bed is a lie, only 2 can sleep on it. 4. Rooms get pretty cold at night(which is a good thing). Now the cons: 1. Worst service ever. 2. The water heater is not in our control and hence you need to call reception and tell them how many people are staying and they switch on the geyser. Doesn't matter if u said 4 people, water will be hot only for 1. Worst experience in my life. Imagine taking a bath in cold water on a hill station. 3. Hotel attached to it is the Amaravathi hotel, which is the 2nd worst thing after room service. We had ordered dinner and they totally ignored it. When we called back to check, he says no one ordered this at all. 4. Food is very expensive and quality/service is not up to the mark. 5. We waited 45 minutes for just roti and chicken curry. 6. The extra bed that we ordered was so worthless that it was almost as if we were sleeping on the floor.... More
  • hotel_trip
    Power Cut from 10 pm - 6 am
    on Aug 28, 2018
    i had a tough time in staying in this hotel. Main reason being the power cut which is done voluntarily by the hotel employees from 10 pm - 6 am. With gloomy rooms and hotel(yes hotel doesn't have power either)....you are made to sleep in a dark night and you will not be able to charge your mobile either.. during the 8 hours of power cut. I booked the hotel because of central location, but was terribly disappointed.... More
  • hotel_trip
    Restaurant review only as i have not used the hotel.
    on Jun 3, 2018
    Restaurant is spacious but food quality is average. The staff seems to be reluctant to work as they were not ready to come and take order. :-) Not all the menu is available all the time. The lunch will be available only after 12.30 PM. No breakfast available. ... More
  • hotel_trip
    Better to avoid....
    on Apr 9, 2018
    We had been to the place on our trip to ooty, we had stayed for a night on 7th april. As we were 7 member we booked 4 rooms via MMT. Upon check in we were soo disappointed that we had no words. The Hotel is located in a prime location near to botanical garden in the mid marked accessible most places but the rooms are soo old there was cracks on wall door nob not working leakage of taps flush was not working in one of the room. The scary thing need to be highlighted is no TSSUE or BIDET SPRAY in toilet, yeah it happened you can imagine that situation... Staff were active they answered to our query but the hotel require's a very serious desperate renovation... So as a verdict we survived a night at the hotel but my suggestion is better to look out for other option as it is available ... ... More
  • Excellent
    0
  • Very Good
    1
  • Good
    4
  • Fair
    4
  • Poor
    6

Overview

Located in Ooty, Hotel Nilgiri's Comfort Inn is a 2 star property, 2 km from the Bus Stand and 4 km from the Rose Garden. The rooms in this hotel in Ooty overlook the scenic beauty of the sloping hills.There are 90 spacious rooms and each room is equipped with 24-hours room service with intercom, LCD television, room heaters and an attached bathroom with 24-hours hot and cold running water.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.